Bluebird Care Trafford

Station House, Stamford New Road, Altrincham, Trafford, Avon, WA14 1EP


Average review score from 76 reviews




Proficient, caring
Proficient and caring team of carers and company.
Anonymous
15th November 2017

Personal care and great admin
Respectful, gentle and practical carers who take time and thought to fully understand individual needs. In this case it was for both my parents, one very dependent the other formerly very independent. Excellent administration in the office.
Susan N
28th July 2017

The right decision
My knee replacement operation was fixed for May but, living alone, how was I to convalesce? A 2 week stay in a care home was one option or perhaps a live in carer would be better, I chose the latter. At my request Bluebird Care sent a team leader to visit me and explain the help that was available. The care team collected me from hospital, a big plus, and all went well from there. My carer was conscientious and keen to help me recover. She was easy to get on with and so quiet about the house, I am not used to noise. The team leader was available should I have cause to complain but that did not arise.I was very satisfied. At the end of 2 weeks the house was clean and tidy, the washing and ironing done and I was able to carry on alone.
Mary P
27th June 2017

Bluebird Care
I feel the care I receive is what I have asked for and need.
Anonymous
25th May 2017

Peace of mind
The transformation in 'J's' physical and mental state over the last year and a half is a testament to how proper care can change someone's outlook. And it is fair to say that she was not in good condition when your team started caring for her. You also made it possible for her to stay in her own home and that meant so very much to her. As you can imagine it is more than worrying to make the leap with a care agency when you cannot be there to see how things are going in person. You have given me peace of mind too and I have very much appreciated your responsiveness and accommodation to this situation with me so very far away.
Victoria E
18th October 2016

Mum looked forward to the visits
Just wanted to say thank you so much for the care you gave to Mum. I know that without you and the team Mum's life would have been a lot shorter. She so looked forward to the daily visits. You have been like family to me.
Jill
18th October 2016

1st Class service and Care
Without Bluebird Care in Trafford it would be impossible for mum to have the care she gets and for her to stay at home. The ladies provide mum with care and attention that is second to none, her dignity and comfort are always their main concern. I am overwhelmed by the professionalism, diversity and flexibility of all the staff both at mums and in the office. Their willingness to help in whatever way is needed is tremendous to support to me. The ladies treat mum as if she was one of their own mums. My life has been turned upside down since mum deteriorated , However, with the support in place from Blue Bird Trafford it has made it more bearable. Thank You so much from the bottom of my heart you are all amazing.
Gill Wragg
18th August 2016

Carers with time
Obviously we are allocated a time slot which they keep to but the ladies are never rushed and always give my mother the feeling that they have all the time in the world for her, so important when you are on your own. They talk to her and have a laugh with her.
E Buckley
27th May 2016

Transformed our lives
Bluebird Care Trafford have enabled our brother to stay in his own home for an extra year and hopefully more to come. They have transformed our lives and given us more freedom. Bluebird provide an excellent service.
Anonymous
11th May 2016

My carers know me and my home
Everyone looks after me. The carers know me and my home and everyone knows what to do.
Anonymous
10th May 2016

Domestic
Absolutely made up with the cleaning service carried out by Bluebird Care.
Anonymous
10th May 2016

So impressed
My parents have been so impressed with all of the care workers they have had. Every one has been faultless and has looked after them so well.
R Harrison
10th May 2016

Available 365 days a year
Bluebird are available 365 days a year.
Anonymous
10th May 2016

Above and beyond
More than happy, our carer goes above and beyond.
Anonymous
9th May 2016

Friendly and efficient service
I would like to take the opportunity to thank Bluebird Care Trafford for their services, please pass on my appreciation to the carers who attended to me for their friendly and efficient services.
B Waterson
9th May 2016

Lovely, pleasant
Lovely, pleasant and a great help.
Anonymous
9th May 2016

Really impressed
Thank you for all the visits, really impressed with the care.
Anonymous
9th May 2016

Thank you
I would like to thank the staff at Bluebird for all the help and concern we have been shown, words do not seem enough, we are so grateful.
Hazel
8th May 2016

Friendly, kind
I find the carers that have visited me very friendly, most kind, willing to keep me in any way they can and they all seem to like their work. Most helpful and very pleasant to chat with in every way, in fact a joy.
Anonymous
8th May 2016

Polite, helpful, available
All the carers are very polite, helpful and Bluebird are always available.
Anonymous
8th May 2016

Very happy and impressed
The carers got on top of my cleaning very quickly, very happy and impressed.
Anonymous
8th May 2016

Exceeded my expectations
Consistent to a high standard. Supportive without being intrusive. The care has exceeded my expectations.
Anonymous
7th May 2016

Kind, compassionate
I will never forget the kindness and compassion shown to us all on the day that our relative died. The support we received from Bluebird allowed us to be strong and they helped her to pass away with dignity. She loved their company and they brightened up her last weeks.
Steph
7th May 2016

Excellent service
I would just like to place on record our appreciation for the care given by the carers from Bluebird Care Trafford. The quality of service was always excellent and every time I had cause to ring the office I was very well treated.
P Hollowood
7th May 2016

Fantastic
My thanks to Bluebird Care for all they did for my mum, it was fantastic.
Anonymous
7th May 2016

Good quality care
Good quality care and no call cramming, always do the whole time.
Anonymous
6th May 2016

Sweet, friendly, smiley
As an observer at the hospital, I was impressed with the way that the carer dealt with 'A' at her appointment. Sweet, friendly, smiley, put the customer at ease.
Anonymous
6th May 2016

Wonderful
Our carer is wonderful, a credit to the team.
Anonymous
6th May 2016

Professional, efficient and caring
My relative is loving the care from Bluebird and most pleased with how professional, efficient and caring the team are. I am so happy and relieved.
Anonymous
6th May 2016

An amazing person
The carer is a good lead, fully grasps the clients needs and guides the other carer. She is an amazing person.
Anonymous
5th May 2016

Fantastic care, reliable
The care is fantastic, reliable and timely visits, a breath of fresh air.
Anonymous
5th May 2016

Exceptional
Our carer is exceptional, I always know when she has been, she is a credit to Bluebird.
Anonymous
5th May 2016

Thank you for the help
Thank you so much for all the help you have given me, for the chats we have had and the understanding you have shown. It has really been appreciated.
Doreen
5th May 2016

Care of our Mum
Our thanks for the care given to our Mum. They made such a difference to the quality of her life and helped her to maintain her independence.
M Ward
4th May 2016

Polite, helpful, wonderful
All the carers are very polite, helpful and everyone is wonderful. Bluebird are always available and helpful.
V Barnett
4th May 2016

Lovely, pleasant, a great help
We were really pleased with the visits from Bluebird after my wife broke her ankle. They have been lovely, pleasant and a great help.
Mr Bushell
4th May 2016

One of the best
They are brilliant, one of the best.
Anonymous
4th May 2016

Faultless
Every carer has been faultless and looked after my parents so well.
Anonymous
3rd May 2016

Everyone is very nice
Everyone is very nice and they know what I want and like.
Anonymous
3rd May 2016

Settled and comfortable
My thanks to Bluebird for settling Mum back at home and for making her feel so comfortable.
Anonymous
3rd May 2016

Extremely happy
Our relative is happy he can stay at home with us, extremely happy.
Anonymous
3rd May 2016

Regular carer
Our carer is fantastic, a beacon for Bluebird, goes above and beyond.
Anonymous
2nd May 2016

Could not have been nicer
We were reluctant to have a male carer but are so pleased we did, he could not have been nicer.
Anonymous
2nd May 2016

Reassuring
It is reassuring to see how in charge of situations the carers are.
Anonymous
2nd May 2016

Fantastic, very thorough
Fantastic, very thorough and very careful with the furniture.
Anonymous
2nd May 2016

Very happy with our carer
Very happy with our carer, Gail, and the service all round from Bluebird.
Anonymous
1st May 2016

A great support
The carers from Bluebird have been a great support and comfort for me, the care, dignity and empathy they have shown has been exceptional.
Anonymous
1st May 2016

Quality of life
My Godmother's quality of life has been increased tenfold.
V Edge
1st May 2016

Professional, diverse, flexible
I wanted to write to explain a little bit about what the staff from Bluebird Care Trafford have been able to bring to our lives over the months they cared for Mum. Without them, it would have been impossible for Mum to have stayed at home and that is what we dearly wanted. We have met, over the last few months, most of the ladies who cared for Mum and we saw how much care and attention they gave her. Her dignity and comfort were always their main concern and we could see how fond of her they became. Before Bluebird Care came to care for Mum I confess I had little knowledge of organisations like this. I have been impressed and moved by the professionalism, diversity and flexibility of the carers and the support they offer. Their willingness to help in whatever way is needed is vital and the carers we met helped in so many ways. In addition, over the last few weeks, having a small group of carers who knew Mum well was very important but I know it was hard for them when Mum passed away. Our sincere and heartfelt thanks to all staff who cared for Mum, we wish Bluebird success and feel sure many others will benefit from the care and support of their excellent team.
Anonymous
1st May 2016

Excellent quality of service
The quality of service for my Mum was excellent. I was always treated very well when I called the office.
Anonymous
30th April 2016

Obliging and trustworthy
Everyone at Bluebird is very obliging. As good as friends and everyone is trustworthy.
Anonymous
30th April 2016

Kind and capable carers
The carers are cheery, very quickly stepped up to the plate, very kind and capable.
Anonymous
30th April 2016

Gold star service
The carers go above and beyond the tasks asked of them, a gold star service.
Anonymous
30th April 2016

Service is just right
Thanks to the staff at Bluebird I can sort my shopping out. The service is just right.
Anonymous
29th April 2016

Love and care
Our thanks to the staff at Bluebird Care for all the love and care they showed to our wonderful Mum in the last days of her life.
Anonymous
29th April 2016

Exceptional carer
Exceptional carer, wonderful, she has been like a second mother to me.
Anonymous
29th April 2016

Immensely grateful
We remain immensely grateful to Bluebird Care for all the care, help and support provided which gave my mother more years in her home which otherwise would have been impossible.
Anonymous
28th April 2016

New to care
Gail at Bluebird Care, Trafford, was marvelous, put me at ease and gave some great advice. Really pleased.
Anonymous
28th April 2016

Dealing with a difficult situation
Our thanks to Val at Bluebird for her help as it has been a difficult week for my Dad.
Anonymous
27th April 2016

Life improved
The service could not be better, Mum is not frustrated and angry in the mornings anymore, she looks well and relaxed.
Anonymous
27th April 2016

End of life care
We saw how much care and attention Bluebird gave our relative, dignity and comfort were always their main concern. Valuable support. Impressed with the professionalism, diversity and flexibility.
Anonymous
27th April 2016

Punctual, caring
Always punctual and very caring.
A Grantham
19th April 2016

Untitled review
I have found your carers kind and sympathetic and helpful. I am 95 years of age and these characteristics matter to me, as it is my first experience of having to have carers.
Review provided by
Jean B
19th April 2016

Lovely carers
The lovely carers that visit me are very caring and willing to help in any way they can. They are very interested in my care and seem to like to help, make meals, make tea or coffee and sometimes join me. We have a general chat and they even assist me in a small walk to a local shop. They are aware of my needs when walking and are of great support at all times.
L Marquis
14th April 2016

A caring provider
Helpful carers, willing to do small jobs. Good value for money.
Anonymous
14th April 2016

Extremely happy
I am happy to be at home and am extremely happy with all of the carers.
L Fiton
14th April 2016

A satisfactory, caring service
I am 95 and this my first experience of carers. I have found all the carers kind, sympathetic and helpful. I am really pleased with Bluebird Care
Anonymous
14th April 2016

Untitled review
Can be unreliable for time, helpful carers willing will do small jobs, good value for money.
Review provided by
L B
14th April 2016

Untitled review
Bluebird Care (Trafford) are a well organised agency with first class staff at all levels.
Review provided by
K B
14th April 2016

365 days a year
I like the fact that Bluebird are available 365 days a year.
I Cowen
13th April 2016

Reliable, caring
Very reliable, caring, satisfactory provider, no complaints. They will do what you want when you want and to a good standard.
W Rowles
13th April 2016

Everyone is very obliging
Everyone is very obliging, I have not yet met a carer that is not as good as a friend. Everyone is very trustworthy.
M Leslie
13th April 2016

All very nice
All of the carers are very nice and they know what I want and what I like.
J Gibb
13th April 2016

Untitled review
Bluebird carers are very reliable, they take time to understand what their customers want, they give meds correctly and are good company. They sometimes forget little things like having the TV mag and paper close at hand as my aunt cannot get up to get them. She is very satisfied with her care and any complaint would be dealt with straight away.
Review provided by
Wendy R
13th April 2016

Everyone is wonderful
All carers are very polite, helpful and everyone is wonderful. Bluebird are always available and helpful.
V Barnett
12th April 2016

Sincere and heartfelt thanks
Without Bluebird Care Trafford it would have been impossible for Mum to have stayed at home and that is what we dearly wanted. The ladies provided Mum with much care and attention, her dignity and comfort were always their main concern and we could see how fond of her they became. I have been impressed and moved by the professionalism, diversity and flexibility of the carers and the support they offer. Their willingness to help in whatever way is needed is vital and the carers we met helped in so many ways.
Anonymous
12th April 2016