Bluebird Care Andover & Stockbridge

Foresters House, 4 London Street , Andover, Hampshire, SP10 2PA


Average review score from 62 reviews




A huge thank you
A huge thank you to you all for the caring and loving way you looked after A. We would never have managed without your help and enabled us to have more precious time together. Your presence helped me cope also and for that I will be eternally grateful.
Julia
21st November 2017

Outstanding live-in carer
J is an outstanding live-in carer who puts her clients needs and requirements first and foremost, going beyond what one could describe the 'call of duty'. She has an infectious sense of humour and her attitude to caring for S is exemplary and she carries out her tasks with a willingness and fortitude that is an excellent example of the training that Bluebird provides to its employees. Not only is she outstanding in her 'care' role, she is also a superb chef and an accomplished seamstress, and excels in all the other tasks that are required of a live-in carer. I trust her with S's care and welfare with every fibre of my being. To quote an old Latin phrase she is quite frankly 'NULLI SECONDUS', and even though I would have no hesitation in recommending her to anyone else I'm afraid I don't really want to as I want to keep her for ourselves!
Anonymous
21st November 2017

Best care we could wish for
Bluebird Care were fantastic in every way, professional, friendly, caring, always went above and beyond our expectations. Great communication with family and helpful in many ways. Just can't fault the service in any way.
M.Henley
15th November 2017

Caring provider
They were extremely helpful and friendly. Helped me not to feel embarrassed when I was being washed and dressed by them. Also it was nice that they were so chatty, broke up a very long day. Thank you all.
Tricia C
9th November 2017

Helpful, friendly
Carers are helpful, friendly and well trained.
L.J.Read
9th November 2017

Very caring, supportive provider
As well as excellent personal care, the carers make time to talk to my husband. I think this is as important as the personal care. On two occasions my husband was very unwell, the carers took time to help and support him. They were also there to offer myself support and advice. Greatly appreciated. They go the extra mile, not just a job, they care.
Anonymous
9th November 2017

A provider who cares
What can I say. They really did care in every aspect. The carers were all lovely, considerate and kind. They were always on time and did everything they were asked to do. What lovely people. They were brilliant.
Dot B
9th November 2017

Bluebird Care
Words cannot express how much your care meant to us all.
Family Of Client
7th November 2017

Bluebird Care
Elke is a treasure and goes the extra mile for my Dad.
Anonymous
7th November 2017

Thank you so much
Thank you so much to all of you for the care and support you gave my Mum. I know it wasn't always easy but I know she really appreciated you all.
Helen C
7th November 2017

Office team gone above and beyond
My father has Bluebird come and help him most mornings, and the carers are terrific. But this review is about the office team, who went above and beyond in organising an ever-changing care package for us when Dad was told he could come out of hospital, at less than 3 hours notice! Despite the situation changing every 12 hours, and Dad's discharge being put back several times, Anke, Kerry, Kyrie and Jade juggled rosters and timetables to put in place packages that we were all happy with. It must have driven them nuts (it certainly did for me) but they were always friendly, helpful and optimistic in the face of ever-changing circumstances. It's a testament that while in the hospital car park ticket queue one evening, I met a gentlemen who also had Bluebird caring for his sister, and who agreed with everything above!!
Anonymous
24th October 2017

Our thanks to the wonderful carers
We just want to thank all the staff and especially the wonderful carers for looking after us so well over the past six weeks. We know where we can ask for help if ever we need it again. I have to tell you that 'C' was up, showered, shaved and dressed before 8am this morning. He said he had been well trained. I hope he can keep up with this.
Nadine W
23rd August 2017

A true carer in every sense
To me Pamela is a true carer in every sense of the word. She has a sense of humour, so important in these days of doom and gloom of so many things. Nothing is too much trouble for her, from cooking, gardening, putting on difficult orthotics to dealing with visitors, children and pets. I can recommend her to deal with every situation.
Daphne M
3rd August 2017

New carer
I am just blown away and so impressed with K.U.. She was just so kind, gentle, thorough, interactive, pro Bluebird Care and everything a new carer would want when being faced with loads of paperwork and policies.
D.L.
29th June 2017

My carers is really nice
My carers is really nice, she can come again.
E.S.
29th June 2017

Very nice
My carer is very nice and very fit.
A.D.
29th June 2017

Bluebird Care
Wanted to leave a compliment for Vici, just to say well done. She has come on leaps and bounds since that scary first day shadowing. Really glad she enjoys it.
Faith
29th June 2017

My carer
I think that my carer is very good at what she does.
P.E.
22nd June 2017

Bluebird Care
I am always happy to see my carer.
Pat E
22nd June 2017

So impressed with the care
My Granny is very grateful for your assistance and so impressed with the care offered. So a big thank you to all of you at Bluebird and My Family Care.
Nat C
22nd June 2017

Kindness and good service
We would like to thank all of the carers and office team for their kindness and good service.
Jory Y
15th June 2017

Bluebird Care Andover and Stockbridge
We would like to thank all of the carers for the kindness they show to Mum.
Kevin H
15th June 2017

All the carers are lovely
All the carers are lovely, I could not fault them at all. They go out of their way to help and they are all very respectful.
Julia T
15th June 2017

Bluebird Care
How nice it is that Bluebird let us know if the carers are running late.
Ava
15th June 2017

Marvelous
I think the carer is marvelous. She sees and does things without me having to say anything.
M.L.
8th June 2017

Bluebird Care
The carer from Bluebird Care dealt very well with my mum's fall.
Anonymous
8th June 2017

Bluebird Care Andover and Stockbridge
My carer is awfully nice.
Anonymous
8th June 2017

Outstanding
We recently heard that you received an outstanding rating in your recent CQC inspection and wanted to write to say congratulations. It is a fantastic achievement and a real testament to the dedication and hard work of all who work at Bluebird Care.
Sharon
18th April 2017

Caring, understanding and professional
I cannot believe that a care company that has never cared for my Godmother could have such understanding about her needs. I was also impressed that Bluebird knows what is most important for her safety. There is a saying that is appropriate for your care company which is, the difference between the ordinary and the extraordinary is that little extra. The little extra is what my Godmother needs to feel safe and wanted, I really hope that Bluebird can take her care over. A care company with such awards is impressive and obviously hard earned. You came over as caring, understanding and professional.
Richard B
12th April 2017

PEG Feed Training
I arrived at Bluebird Care to be greeted professionally and warmly by the team. They allowed me access to their car park and Anke very kindly came with me in the rain to access it! The staff on the course were prompt, professional and engaged in what I was training and respectful by listening to the information and engaging with questions and answers.
Anonymous
22nd March 2017

Kind, thoughtful, thorough
Our carer is very kind and thoughtful. She is very thorough in everything she does.
Robert S
2nd March 2017

Outstanding
A great report to write and I am more than happy to champion Outstanding services such as Bluebird's as it shows a great example to other providers about what can be achieved. Just to confirm, the overall rating for the service was Outstanding. The service received Outstanding ratings in Effective, responsive and well led, Safe and caring were rated good.
James M, CQC Inspector
2nd March 2017

A Godsend
Bluebird Care have been a Godsend in helping me to care for an elderly relative with Dementia for whom I hold power of attorney but live 300 miles away. Care started with daily visits but, as the need for these gradually increased, it was obvious that a Live In carer was the answer. The alternative would have been for my aunt to leave her home of nearly 50 years, a trauma that she would not have coped with. I cannot recommend too highly the professional and sensitive way in which Bluebird approached this transition. My aunt was naturally worried about a stranger living with her, but thanks to her carer's gentle and tactful encouragement she quickly came to benefit from her care and companionship. My aunt's friends and neighbours have benefited too. They can now visit without the worry that they would be called upon as a carer and can instead enjoy precious moments of friendship, safe in the knowledge that my aunt's daily needs are provided for. I too can relax, knowing that any emergency will be dealt with quickly and capably, freeing me to cope with my aunt's longer term needs. Thank you Bluebird.
Rod F
2nd March 2017

Really nice carer
My Mum told me that she got on really well with her carer, she thought she was really nice.
Jean H
3rd February 2017

Really thankful
Really thankful to all that look after Mum. It is really appreciated.
Nick T
3rd February 2017

Bluebird Care
I have a real good laugh with my carer.
Paul C
3rd February 2017

Bluebird Care
We really like our carer.
Mr And Mrs O
3rd February 2017

Wonderful support and assistance
Thank you for providing wonderful support and assistance during a trying and difficult time as 'P' and 'I' have regained their health during their recuperation with us.
Stacey W
3rd February 2017

Compliment
I would like to compliment the team at Bluebird Care on how well the house was kept.
Sheila G
2nd February 2017

So helpful and kind
I would like to thank all the Bluebird carers for being so helpful and kind at this difficult time.
Karen C
2nd February 2017

Good care
The carers noticed the break in the skin, not many carers would have picked it up.
Anonymous
2nd February 2017

Support and help
Thank you to my carer Faith for her support and help.
Elke
2nd February 2017

Looks after Mum really well
I just wanted to say how happy we are with 'I', and what a lovely person she is. She looks after Mum really well and I know Mum is enjoying her company and her care.
Anne M
2nd February 2017

Really thankful
Really thankful to all that look after Mum, it is really appreciated.
Nick T
12th January 2017

Very helpful
They are very helpful. Thank you to all staff for all the help and support with my leg.
E Parfitt
15th November 2016

Consistent and kind
I would like to see my carer as much as possible, very pleased with her consistency and kindness.
Carole C
10th November 2016

Thank you for the extra help
Thank you so much for helping my parents while I was away for the week, I really appreciate the extra jobs you did regarding meds and calling the doctor to make a home visit.
John G
10th November 2016

Lovely girl, always cheerful
My carer is a lovely girl, and always cheerful.
Pat H
10th November 2016

Extremely supportive
I find my carer to be extremely supportive.
Mr P
10th November 2016

Extremely grateful
Thank you Bluebird Care, we are extremely grateful for all the carers do to look after us and keep us in our own home.
Mr And Mrs E
10th November 2016

Doing a great job
My carer from Bluebird is doing a great job.
Jenette R
9th November 2016

Very grateful
Very many thanks for the care given to my father in law prior to Adult Services getting involved. We are all very grateful and are sorry it was so brief.
Claire H
9th November 2016

Carer does a great job
I think my carer does does a great job.
Lily
9th November 2016

My grateful thanks
My grateful thanks to the carer, Faith. She is good in the mornings, she is bright and cheerful and a pleasure each time she visits. My thanks to Catherine too for being helpful and considerate.
Melanie G
9th November 2016

Brilliant
My carer is brilliant.
Rosalie H
9th November 2016

Amazing carer
My carer is amazing because nothing is too much trouble for her.
Jenny
9th November 2016

Brilliant
Bluebird Care do a brilliant job, they take me to a day centre.
Paul G
9th November 2016

A lovely girl
My carer is a lovely, energetic girl.
Mr R
9th November 2016

A big thank you
A big thank you to the girls who have visited me, they are helpful, fun and I look forward to their visits.
Christine F
8th November 2016

Very polite
Carer is good at her job, sweet and chatty, makes time for us. Very polite.
Mrs E
8th November 2016

Loving and caring
We cannot put into words how thankful we are for all the love and care shown to 'L' for nearly the last year. You are all superstars.
Chris A
8th November 2016

Kindness, great thought and dedication
Our sincere thanks to all the carers who attended over the past few months, for their kindness, great thought and dedication. All brought brightness to the mornings for both of us.
Nora B
8th November 2016