BS Care Limited

4 Prince George Street, Havant, Hampshire, West Sussex, PO9 1BG


Average review score from 99 reviews




I am very satisfied
Personally I am very satisfied.
R Charlton
1st February 2018
BS Care Limited replied on 6th February 2018:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

BS Care
I am very satisfied with your service and your carers.
Anonymous
1st February 2018
BS Care Limited replied on 6th February 2018:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customers experience

Caring staff
Very caring and friendly staff. My mother looks forward to each visit so she can have a chat while being helped.
Anonymous
1st February 2018
BS Care Limited replied on 5th February 2018:
Thank you for taking the time to give us your feedback. We are pleased your Mother's care services are meeting her needs and our Care Workers are ensuring a positive customer experience.

Excellent service
Excellent service constantly.
Lisa R
25th January 2018
BS Care Limited replied on 30th January 2018:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your needs, we will feed this back to all of our Care Workers

Well mannered and respectful
We have only been with BS Care for 2 weeks and such an improvement to last care providers. BS Care are brilliant and the carers are so well mannered and respectful.
Nicola W
25th January 2018
BS Care Limited replied on 30th January 2018:
Thank you for taking the time to give us your feedback. We are pleased that your experience of our service so far is a positive one. We will feedback your comments to our team

BS Care
Fabulous carers.
Sarah B
13th December 2017
BS Care Limited replied on 18th December 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

The carers are my life line
The carers are my life line and A is very professional yet compassionate towards my complex health problems. She is sensitive to my needs as a individual. I appreciate receiving my weekly Rota via email as it helps reduce my anxiety if I know who to expect. A is sensitive to matching me with appropriate carers. Having this ongoing support from A, my carers and admin staff who deal with any queries has been critical to me. I cannot convey how life changing this is for me every single day! Please extend my thanks to A along with my carer H, another star!
CL
21st November 2017
BS Care Limited replied on 30th November 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

BS Care
To all the staff that helped me get my independence back, your kindness is appreciated, and I hope you continue to help others and support them like you have for me.
B.W.
8th November 2017
BS Care Limited replied on 27th November 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Extremely kind and caring
I have found the ladies who have come to me each morning for the past few months to be extremely kind and caring. Also they are always cheerful which is quite important I think. At present I am only having help for a limited time but when I need help again I will most certainly use BS Care.
D R Adams
6th October 2017
BS Care Limited replied on 6th October 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Thank you for the excellent care
Thank you for the excellent care which I was given. I could not have managed without it. Please thank especially Janet ans Anna who were always cheerful and very competent. I was most grateful to them.
Sheila L
5th October 2017
BS Care Limited replied on 6th October 2017:
Thank you for taking the time to review our service. I am pleased that your experience of our service was a positive one. We try our very best to sign post our service users to the best care solutions for the individual. We wish you all the best for the future.

Always friendly, caring
The carers are always friendly, caring and efficient. Always work well together as a team, leave the bathroom tidy, as they find it.
Heather J
14th September 2017
BS Care Limited replied on 19th September 2017:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

Carers are kind
Carers are kind and understand our needs and what we like doing and do not like.
John B
14th September 2017
BS Care Limited replied on 19th September 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customers 'experience.

Compassionate carers
I would like to say how pleased I am to have Janet and Carol as my regular care team. Both of these ladies are compassionate carers who always put the patient's needs first and deliver a professional first class service. Both work hard to make personal care as comfortable as possible for me, staying at my side until I am dressed and mobile. I hope I will be fortunate enough to receive such a high level of care.
Tony C
5th September 2017

Good service, carers are great
Thank you for looking after my Mum. Good service and the carers are great, especially Sandra and Jane. Claire is always a pleasure to talk to over the phone, very polite and caring about my Mum. Thank you for all that you are doing for Mum.
Anonymous
31st August 2017
BS Care Limited replied on 6th September 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to signpost our service users to the best care solutions for the individual.

Very caring
They are very nice, kind and very helpful to me and help me in any way that they can.
Neil M
31st August 2017
BS Care Limited replied on 6th September 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Very happy with the service
Angela is a life saver to myself and my wife, she is kind, helpful, nothing is too much trouble and as my wife's only carer she has taken a lot off my shoulders.
Brian F
11th July 2017
BS Care Limited replied on 13th July 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

The carers have done a magnificent job
My mother's care needs have been escalating in the last few months and she has frequently required hospitalization because of her deteriorating health. I know that this has been very difficult for her carers who have done a magnificent job in trying to make sure she had the help she needed. She and I would like them to know how much we appreciated their hard work and dedication, their persistence with the GP and emergency services and all the cleaning up they had to do. Thanks to BS Care for all they have done for my parents in the last few years.
Mark D
11th July 2017
BS Care Limited replied on 13th July 2017:
Thank you for taking the time to review our service. BS Care is pleased that your parent's experience of our service was a positive one. We try our very best to sign post our service users to the best care solutions for the individual. We wish you all the best for the future.

BS Care Limited
I must really praise Maria as she is the real STAR here! As an OT I often struggle with working with care agencies who refuse to accept that even a complex client, with good support of equipment and good training, can be successfully transferred with one carer. The input she has provided and the client specific training she is giving with care and attention has no doubt kept this care package intact. It's been a real joy working with her on this one, she's a great asset!
Alison S
19th June 2017
BS Care Limited replied on 26th June 2017:
Thank you for taking the time to complete the feedback form. Your feedback is important to us and we use this for training staff further.

Lovely caring staff
We would like to thank you from the bottom of our hearts for the excellent care you provided for Mum and Dad. We all really miss seeing you.
Joyce
12th June 2017
BS Care Limited replied on 14th June 2017:
Thank you for taking the time to review our service. I am pleased that your experience of our service was a positive one. We try our very best to signpost our service users to the best care solutions for the individual. We wish you all the best for the future.

Very happy with the service
Thank you to the care worker who came in and saw my wife. I was very happy with the service she provided this morning.
Anonymous
16th May 2017
BS Care Limited replied on 16th May 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Excellent caring service
BS Care provided an excellent caring service, always friendly and willing to support my wife with her medical needs.
David B
26th April 2017
BS Care Limited replied on 27th April 2017:
Thank you for taking the time to review our service. I am pleased that your experience of our service was a positive one

Good care
They provide good care.
Anonymous
25th April 2017
BS Care Limited replied on 4th May 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Caring provider
Very happy with BS Care.
Julie F
25th April 2017
BS Care Limited replied on 4th May 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Caring and effective provider
BS Care are a brilliant care provider for our present needs. The carers that come are polite, friendly, cheery and always willing to go one step further. When we have had to ask for earlier arrival times this has always been honoured. Cannot fault BS Care.
Anonymous
25th April 2017
BS Care Limited replied on 4th May 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

BS Care
We are very pleased with the carer from BS Care, he has really lifted Mr H's spirits.
Anonymous
25th April 2017
BS Care Limited replied on 4th May 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Happy with the care
I am happy with the care my wife is receiving.
J Brooks
24th March 2017
BS Care Limited replied on 27th March 2017:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

Thank you
Thank you so much for looking after me so well.
Paddy
24th March 2017
BS Care Limited replied on 24th March 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

BS Care
It was so nice for me to know that my beloved husband was cared for by all the carers that visited him, he was a lovely man a good husband, good father, grandfather. Please carers, if you are out this way and can spare a few moments I would love to see you.
Sheila N
24th March 2017
BS Care Limited replied on 24th March 2017:
It is always a difficult time when long term care services come to an end. I know the care staff will greatly miss their daily visits. Thank you for taking the time to give your feedback.

An excellent service
BS Care provide an excellent service to my husband. I do not know what I would do without them. Not only do they look out for him but they look out for me too.
Mrs Fielder
24th February 2017
BS Care Limited replied on 25th February 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Brilliant
BS Care have been brilliant for the year I have been with them.
David O
16th February 2017
BS Care Limited replied on 17th February 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

A big thank you
To all the staff at BS Care, a big thank you to all that helped me out after my accident. Each and every one that came treated me with great respect and were very caring.
Pauline
16th February 2017
BS Care Limited replied on 21st February 2017:
Thank you for taking the time to complete the feedback form. Your feedback is important to us.

Good at their job
BS Care are good at their job.
David C
16th February 2017
BS Care Limited replied on 16th February 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to signpost our service users to the best care solutions for the individual.

Very nice carers
The carers are very nice company, the shower call is very helpful. The team leader is very kind and explained herself. She was very thorough.
Inga Y
10th February 2017
BS Care Limited replied on 14th February 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to signpost our service users to the best care solutions for the individual.

"It is usually adequate"
The carers do their best. Not adequate staffing level or time to do their job. Coming at11am is too late for Mrs Knapman to get up and dressed
Jane R
3rd February 2017

Thank you
Just to say to you all thanks for your help, it means a lot to me.
Anonymous
2nd February 2017
BS Care Limited replied on 2nd February 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Care workers are polite and cheerful
Care workers are polite and cheerful make me laugh
Joan
24th January 2017
BS Care Limited replied on 26th January 2017:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Friendly
They are very friendly people, very patient, cheerful care workers.
Anonymous
24th January 2017
BS Care Limited replied on 26th January 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

They provide good and professional care
They provide good and professional care
Anonymous
24th January 2017
BS Care Limited replied on 31st January 2017:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Very kind, considerate
Carers are very kind and considerate.
FC Ilneller
24th January 2017
BS Care Limited replied on 31st January 2017:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

Thoughtful and concerned team
BS Care have arranged a thoughtful and concerned team of carers to help my wife live with me at our home without too much strain. Thank you, we are very grateful.
Colin C
15th December 2016
BS Care Limited replied on 15th December 2016:
Thank you for taking the time to review our service. BS Care aim to work with our customers to ensure a positive customer experience. We try our very best to sign post our service users to the best care solutions for the individual.

Caring, cheerful manner
My sons and I would like to thank BS Care for all the care bestowed upon 'J', especially during his last few weeks when his mobility was particularly bad. Their caring, cheerful manner was very much appreciated by all of us.
Mary G
8th November 2016
BS Care Limited replied on 15th November 2016:
The BS Care team make it our mission to make a difference to service users and their families. Sometimes the smallest gesture of kindness makes the biggest difference. Thank you for taking the time to give your feedback.

So kind and helpful
Thank you for the care given to my mother. Her regular team of carers meant a lot to her and their work in particular was greatly appreciated. The two carers that were there at lunch time on 8th September were so kind to her and helpful so that we could prepare her for the ambulance. Please give our heartfelt thanks to everyone involved in her care.
Ann S
20th September 2016
BS Care Limited replied on 24th September 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

A very happy client
I am really happy with the carer I had in September and BS Care could have her as my carer any time they like. I am really satisfied with the firm.
David O
13th September 2016
BS Care Limited replied on 20th September 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Untitled
Occassional blips caused by staff sickness
PG West
25th July 2016
BS Care Limited replied on 25th July 2016:
Thank you for your feedback. Staff sickness does disrupt the scheduled visits and we contact all service users to advise of the name and expected time of arrival of the carer who will be visiting them.

Happy with the care
On the whole I am happy with the care provided.
Anonymous
22nd June 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

A dedicated carer
Lisa is a dedicated carer. The interests and well being of the clients come first.
M Hostein
30th April 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. Our care workers aim to work with our customers to ensure a positive customer experience.

Very kind, accommodating
Very happy with our carers. Very kind to us and accommodating.
Anonymous
29th April 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

Quite satisfied
I have been quite satisfied with each of the carers I have had, I do like to have the same ones each time, they are quite jolly.
Anonymous
29th April 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your needs.

Review
On a couple of occasions inexperienced carers have attended without the necessary supervision, not recently though. I do not feel confident that carers can fit sheaf correctly, they are wiling to try but have not been taught professionally. I am concerned what would happen if I was not available to fit sheaf each day.
P Chapman
21st April 2016
BS Care Limited replied on 21st April 2016:
Please be assure that all of our care workers undergo an extensive induction program as well as Competency assessment that includes catheter care , conveen's and sheaths. Certain items of equipment are less common than others and care workers may not readily have the practical experience with this item . If the service user would like to contact the office we will ensure the care worker receives additional practical support immediately.

Very happy with the care
The family are very happy with the care provided by BS Care.
N Riddlington
18th April 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Caring support
We would like to thank BS Care for all the caring support of our mother over the last few years.
C Unsworth
12th April 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to review our service. I am pleased that your experience of our service was a positive one. We wish you all the best for the future.

Caring carers
I am extremely happy to have BS Care. I have a wonderful carer each day, she will help and will do anything. She provides me with my care and she is a blessing and friendly. I would recommend her to my friends.
E Pellows
23rd March 2016
BS Care Limited replied on 11th August 2016:
The BS Care team make it our mission to make a difference to all of our customers . Continuity of care allows the care worker to really get to know the client ensuring a positive outcome .

Efficient service
This efficient service deserves to be recommended to others.
S C Turner
15th March 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Care Review
All the carers were very helpful and friendly and always put you at ease. I would have no hesitation in recommending BS Care.
A Pescott
2nd March 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Good service, friendly staff
Good service provided by friendly staff.
M Dray
1st February 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

Very pleased
I am very pleased with the care provided.
P Platt
15th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Recommended
I have recommended BS Care to family.
M Hartwell
15th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

They look after me well
I would recommend BS Care to others because the care staff are nice girls and they look after me well.
U Tracy
15th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customers experience.

Good care at all times
BS Care provided good care at all times.
B Nanson
14th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

Very good service
Very good service.
J Laver
14th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

Very good care
I get very good care from BS Care.
M Admandsa
14th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

Good care
Good care from friendly staff.
H Muir
14th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

No complaints
I have no complaints about the service provided by BS Care.
S Lewis
14th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your expectations.

Good care package
Care package is good, care staff are good, care provider good. Recommended by another person.
V Hayward
13th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to complete the feedback form. Your feedback is important to us. Thank you for choosing BS Care.

Experienced staff
BS Care provide good care and good staff with experience.
E Day
13th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. We are pleased your care services are meeting your needs

Happy with the care company
I am happy with the care company.
A McLoughlin
13th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give us your feedback. BS Care aim to work with our customers to ensure a positive customer experience.

Kind, helpful, considerate
A very big thank you to BS Care for being so kind, helpful and considerate towards my Dad. I very much appreciate everything they did to make his life a little bit easier.
S Epps
13th January 2016
BS Care Limited replied on 11th August 2016:
The BS Care team make it our mission to make a difference to service users and their families. Sometimes the smallest gesture of kindness makes the biggest difference. Thank you for taking the time to review our service.

A great big thank you
I would like to say a great big thank you to all members of staff at BS Care.
R Wingate
12th January 2016
BS Care Limited replied on 11th August 2016:
Thank you for taking the time to give your feedback.

Care and companionship
My Mother received a care service from BS Care for a number of years. I would like to thank them for the care and companionship she received, in particular the team at Chichester who went out of their way to support Mum during her final months.
Anon
12th January 2016
BS Care Limited replied on 11th August 2016:
It is always a difficult time when long term care services come to an end. I know the care staff will greatly miss their daily visits.

They were invaluable
I would like to thank BS Care for all the care, companionship and friendship they have provided to my Mum over so many years and especially during the last difficult months, they were invaluable and I cannot thank them enough.
Sue
12th January 2016
BS Care Limited replied on 11th August 2016:
The BS Care team make it our mission to make a difference to service users and their families. Sometimes the smallest gesture of kindness makes the biggest difference. Thank you for taking the time to review our service.

Helpful and supportive
My thanks to all of the staff at BS Care for their help and support in the past months. It has not been easy and I am grateful that they go the extra mile.
Terry
12th January 2016
BS Care Limited replied on 11th August 2016:
The BS Care team make it our mission to make a difference to service users and their families. Sometimes the smallest gesture of kindness makes the biggest difference.

A flexible, high standard service
I am very grateful to BS Care for the prompt and flexible high standard service they provided at a time when my 89 year old step mother began to deteriorate rapidly from the onset of Alzheimers Disease. She had been living independently all her life but the onset of dementia, coupled with chronic arthritis and heart problems, made her extremely vulnerable managing on her own. She is now in a care home but BS Care helped us manage the transition to residential care with sensitivity and prompt practical help.
C Vincent
16th December 2015

Very happy with the carers
Very happy with the carers. Not happy with office, no communication, scheduling. Calls are getting later.
A Riggs
16th November 2015
BS Care Limited replied on 16th November 2015:
I am sorry to hear you are having experiencing difficulties with your call times. Where service user’s feedback leaving there details we will always investigate any concerns with a view to resolve issues in a prompt and timely manner. Your comments will be passed on to the locality coordinators for their attention.

Staff are friendly and helpful
All staff are friendly and helpful.
H Boyns
16th November 2015
BS Care Limited replied on 16th November 2015:
BS Care is not involved directly with manual handling equipment or assistive aids. Our involvement will be to hand over referrals of this nature directly to the Local authority occupational therapy department. Though if the customer had identified themselves we would have been more than happy to contact the department on their behalf .

Times
The dinnertime and evening care times are at regular times and are acceptable but the morning times are so irregular.
D Smith
16th November 2015
BS Care Limited replied on 16th November 2015:
I am sorry to hear you are having experiencing difficulties with your call times. Where service user’s feedback leaving there details we will always investigate any concerns with a view to resolve issues in a prompt and timely manner. Thank you for your feedback .

My angels
I call my carers my angels. Following a stroke and having had care for a few years I have been able to gain back a lot of my independence, but will always require care. My thanks to my carers for all they do.
S Jones
14th November 2015

They are brilliant
I am absolutely happy with all my carers they are brilliant. I look forward to them coming, they help me a lot and give me reassurance. I had a few concerns with call times but had these addressed very quickly which made me feel great.
N Mills
13th November 2015

Happy with my care
I am happy with my carer and the care I receive. I like having the same career each call as they know my needs. I have different carers when my carer is on holiday etc and they are very nice too. I get picked up each morning for day care and I am always ready on time.
M Dine
13th November 2015

Happy with all the carers
I am happy with all the carers from BS Care.
Anonymous
13th November 2015

I have always received good care
I have always received good care from all the carers from BS Care.
Anonymous
13th November 2015

Very happy with my carers
I am very happy with my carers and the service they give me.
M Ayres
13th November 2015

A good firm
BS Care are a good firm, I am happy with the care they provide.
S Jeal
2nd November 2015

The service I receive is very good
The service I receive from BS Care is very good and I could not ask for more.
D Walker
15th October 2015

Amazing care
My husband required palliative care and BS Care provided carers until he passed away. They were very professional in their work and very caring in their manner. They helped my husband be comfortable in his remaining weeks and were supportive of my family as well. Good communication with office staff.
Anonymous
9th October 2015

Regular carer
I am happy with the service from BS Care and with the regular carer I have.
P McKay
7th October 2015

I have no issues
I am happy with the improvements BS Care have made over the last year and I have no issues.
D Armstrong
7th October 2015

Happy with the carers
Happy with the carers that are coming, regular team.
Anonymous
7th October 2015

Carers are fantastic
The carers from BS Care are fantastic.
Anonymous
7th October 2015

Pleased with carers and office
Since returning to BS Care I am extremely happy with the care they have provided for my husband. Pleased with the carers, office and coordinator.
Anonymous
7th October 2015

Happy with the service and the carer
Happy with the service and the carer from BS Care.
B Bailey
7th October 2015

Happy with the service
I am happy with the service I receive from BS Care.
Anonymous
7th October 2015

Our carer was brilliant
The family have been so grateful for the help given to Dad by the carers from BS Care. We would particularly like to thank Perry for her help in recent months, she was brilliant.
Anonymous
18th August 2015
BS Care Limited replied on 24th July 2015:
Than you for your positive feedback , We will ensure we pass your kind comments to the care team .

Compassion and kindness
We are very grateful to the staff at BS Care for their care, compassion and kindness to Mum. They provide a very undervalued service to the community and I hope they get the recognition they deserve.
H Barker
22nd July 2015
BS Care Limited replied on 24th July 2015:
Thank you for taking the time to share your positive experience of our care services . We will ensure we feedback your gratitude to the team.

I enjoy being with my carers
I have 2 carers 4 times a day. I am unable to do anything for myself, so I rely on them for everything. They are sometimes the only people I see all day and I enjoy their company.
Client
24th June 2015

BS Care allows me to keep my independence
Having BS Care has enabled me to stay in my own home and keep my independence. Without my carers I would definitely be in a care home.
Client
22nd June 2015
BS Care Limited replied on 24th July 2015:
Thank you for taking the time to share your positive experience of our care services .

I rely on my carers
I started having care in 2001. Initially it made me feel safer, enabling me to participate with my own personal care knowing someone was there. My condition has now deteriorated and I rely on my carers from BS Care for all my needs and its nice that my husband can take a back seat knowing I'm in safe hands.
Client
22nd June 2015

Thanks to everyone involved
This is a something I have been meaning to write for some time, because I would like BS Care to know how grateful I am for the care given to my family member by all those who help to look after her, and I would be very grateful if you could pass on know how much I appreciate their efforts. It has always greatly impressed me that, whatever their workload, however tired they may be, and sometimes not feeling all that well themselves, the carers and gentle and patient with her and show no signs of haste during their visits. All of this, of course, helps her to feel relaxed which, in turn, helps the carers in their work. Most of the carers are also very good at talking to her, even though, sadly, her ability to respond is very limited. It is very rewarding for the carers, and for me, when she manages to respond with a smile, or a nod, or even a brief- and appropriate- remark. My thanks go also to the office team, especially the coordinators, who have to do their best to cope with the almost impossible task of producing schedules which meet all the requirements that have to be considered- not least that of the demanding clients. Finally, I would like to record my appreciation with the work that the marketing team to do keep the show on the road, and I offer my sympathy and very best wishes to them all in coping with the changes being made to the system.
Bruce N
22nd June 2015

Thank you BS Care
Thank you so much to BS Care for all they have done for Mum and Dad over the years. They sorted us out at the beginning and Mum took in straight away (which helped no end!). They gave so many extras, extra time, cakes, interesting things to look at, cards from their holidays and support for the family. No one can tell them enough how good it is to have confidence in a carer! Thank you, Joy and family.
Joy And Family
22nd June 2015
BS Care Limited replied on 24th July 2015:
To Jo and family, thank you for taking the time to share your positive experience of our care services . This is greatly appropriated .

It's not easy to provide such a good level of care
To everyone in the office, Thank you for all that you have done, for Mum, to provide the level of care she received we know that it hasn't always been easy, that there has been a lot of juggling at times and that you have pulled out all the stops to make it happen. Thank you,
Ian And Family
18th June 2015
BS Care Limited replied on 24th July 2015:
Thank you for your positive feedback. We try our very best to work with service users and families to ensure positive outcomes.