As mum has complex needs, she has carers visit four times a day. If there has been a problem they will call me to discuss it, or ask for me to request further medication.
When mum has not been well or had a fall, a carer has always stayed with her, until paramedics have arrived, and I have been called.
As I don't live close, I rely totally on the carers to give a good service and care, which they do. They all have mum's safeguarding and well being as their priority. They also always arrive for her calls on time, as they know she can become extremely anxious if they are late.
I have met some of the carers whilst visiting, and am very impressed with the duty of care they give mum."
–Christine G, 28th April 2020
ABOUT LOCAL CARE PROVIDER - BLUEBIRD CARE RUSHMOOR & SURREY HEATH
Bluebird Care Domiciliary Care Company is located on the first floor of a serviced office block at Cedar House in Frimley, Surrey. The office is accessible by a key code that is only provided to people who work in the office. The office has lockable metal cabinets where care and staff files are securely stored. Desk top computers all have security passwords. The service is registered for the
regulated activity of providing personal care.