Unity in Care Ltd, Farnborough

"We were in desperate need of a night carer to allow us to get some sleep as we could not trust Mother to stay in bed. She was physically unable to stand and would collapse. None of the other care agencies could help us until we were put in touch with you. As well as providing night care at short notice, initially at our expense, you have since, at our request picked up the NHS Continuing Care Contract that now provides the ongoing care for my Mother. You were helpful and knowledgeable about the bureaucracy and how to go about it. Without exception, the quality, reliability, motivation and attitude of you and your staff have been beyond criticism. They are such pleasant, sympathetic and compassionate people and we actually look forward to their visits. Before having dealings with your company, we had heard horror stories about carers who are so stressed that they dash in, do everything at top speed and rush off leaving a feeling of despair behind them. That is so far from our experience with Unity thus far that I can only conclude that either the stories were gross exaggerations or Unity's practices and ethics are really a cut above the rest. I did in fact speak to one carer who said she had worked for other agencies but Unity was the best she had encountered. So once again, thank you!"
–Verified User, 26th July 2022