Guardian Angel Carers

The Granary, Oak Lane, Apuldram, Chichester , West Sussex, PO20 7FD


Average review score from 50 reviews




Sympathetic yet efficient carer
Our male carers have provided my husband with exceptional care and allowed me to take respite without any worry.
Pauline N
11th January 2018

Providing 24 hour care
Guardian Angels provide carers who are well trained and caring. As an organisation they are thoughtful and efficient. In this case they are providing 24 hour care in the patients own home and not in a care home.
Anonymous
11th January 2018

Guardian Angel Carers
Excellent and caring.
Michael N
11th January 2018

Kind, efficient carers
Kind, efficient carers, do what is needed.
Anonymous
30th November 2017

Good time keepers
Always caring, friendly staff. Good time keepers.
Anonymous
30th November 2017

Thank you for the help
Thank you for the help that you all gave to 'A' to enable her to stay at home for so long whilst being so frail, it was very much appreciated by all of us.
Dick G
28th November 2017

Excellent care and attention
I have received excellent care and attention from all the ladies who have visited me.
Shirley F
28th November 2017

Thank you so very much
On behalf of the family we would all like to thank you so very much for taking such wonderful care of our Dad. You were all so kind, caring and attentive to his needs and he simply would could not have stayed at home as long as he did without you all. I was so glad to have met some of you when I came over so appreciated all your support during such a difficult time. You provide an indispensable service in times of need and we thank you for being there for us.
Sue
28th November 2017

Guardian Angel Carers
Thank you to you all, especially 'M' who was a very caring person, who looked after 'A' and kept him safe over the 2 weeks I was away. This is my second experience with you and I would have no hesitation to pass on your details, in fact a friend is using you for care 4 times a day because of my recommendation.
Sheila S
28th November 2017

Guardian Angel Carers
Very responsive to suggestions and willing to try and help out with problems. Scrupulous attention to H and S and data protection etc. Carers all polite, caring honest and attentive. I feel agency does its best to provide suitable carers for the client but its a shame a more regular relationship cannot be built up due to contact change. Nevertheless they handled my father's recent emergency excellently.
Joanne O
26th November 2017

Caring and reliable
Caring and reliable, support given to allow Mum to live at home for another 2 years.
Anonymous
22nd November 2017

A class care provider
Guardian Angels carers have been taking care of my elderly mother for 2 years, she is almost 100 and I believe the care she has received has helped her remain in her own home for this long. The carers provide the best care they can and always go above and beyond. Also the Area Care Manager is truly amazing and makes such a difference.
Anonymous
15th November 2017

Excellent service
I have always had excellent service and help.
Dorothy N
15th November 2017

Caring provider
Good helpful office contact, they always do their best to accommodate any changes even when short notice. Always try to provide minimum number of carers, currently Mum, who suffers from Dementia, has one carer Mon-Fri and same regular carers on weekend. Carers are friendly and professional. Mum is much happier since care started and does not feel so lonely, she enjoys their company.
Anonymous
8th November 2016

A very caring provider
The carers we have are all very caring and kind and helpful. I have already recommended Guardian Angels if I am asked.
Mr O'Brien
13th October 2016

Caring provider
Nice people, very helpful. Usually same people for visiting, usually on time. Carers take account of visual impairment.
Anonymous
13th October 2016

Guardian Angels Carers
There seems to be regular lunchtime carer and evening are can be less regular carer. Mum is still reluctant to accept the care she needs which makes it difficult for the carer to support Mum more. No major concerns with the care she receives.
Anonymous
6th October 2016

The extra mile
On several occasions there has been a problem with my mother and every time the carer showed initiative and commitment.
Richard H
27th September 2016

Untitled
Anonymous
16th September 2016

Good, reliable care provider
We have used Guardian Angels carers my for 91 year old mother since May 2016. The carers are very reliable and punctual. They are all kind, conscientious and well trained. They keep to the agreed care plan and complete detailed records of each visit. They call me immediately if there is any cause for concern and also call my Mum if they are delayed in traffic jams. They take time to chat and respond to Mum's mood, eg if she is anxious about something, as well as providing for her physical needs. I would recommend them to other clients.
Anonymous
9th September 2016

Very caring provider
Very caring provider.
Joan G
8th September 2016

Very caring
The company got to know the family quickly. The carers are well trained and kind. When we have very occasionally had a problem the management has responded very quickly and sorted things out.
Anonymous
8th September 2016

Caring carers
The carers are excellent.
Audrey G
8th September 2016

A caring provider
Reliable, very accommodating, continuity of carers.
Anita B
8th September 2016

Very caring
Vary caring, rang several times whilst person in hospital. Do not mind what they do.
Anonymous
8th September 2016

A very caring provider
Most of the girls who have helped me are kind and efficient, my needs are minimal so they do not have unpleasant things to do. They are a pleasure to have in the home and are very willing to be helpful.
Anonymous
8th September 2016

First class service
Guardian Angels carers visit us 3 times a day and are always caring and helpful. Office staff always contact us if there is a problem. We are happy with them.
John A
8th September 2016

Caring is good
Caring on the whole is good.
D Lander
8th September 2016

Friendly carers
All the carers I have come into contact with have been friendly and look after my father very well. When I need to contact the office I have always had a positive response to my queries, whoever answers the phone.
Anonymous
7th September 2016

Thinking ahead
I chose this care company on thinking that as a widow living alone I may need more personal care or help in the future. However, so far I only need help with house working tasks. I am now approaching 92 years of age. It is also pleasant to have the same young lady carer regularly as a kind of social contact, becoming a friend and we chat about family matters. My only family live a long way away so I am now unable to visit them although we are in touch by telephone. They are also helped and reassured by knowing of this contact.
Anonymous
7th September 2016

Quite satisfactory
Girls quite cheerful and what you ask of them. Always arriving on time.
P Rickman
7th September 2016

Very happy
My carer has not been coming to me for very long but I am very happy with her. She does my shopping and other household items 2 days a week, very efficient.
J.W.
7th September 2016

Proactive and helpful
GA carers have managed a complex care situation with efficiency and kindness and have gone above and beyond what can be expected. 24 domiciliary care is very very hard due to the nature of the carers the agency have been great.
Anita G
7th September 2016

People are different
I have encountered many carers with them, I have met many with excellent qualities.
Anthony J
7th September 2016

Helps me cope
I am 88 and living alone, also recovering from a major heart operation last year, the care means I can stay in my own home, I know somebody will call every day to make sure I am alright and to help me cope. I do not want to go into a care home unless I have to.
Y V Yeoman
7th September 2016

Very efficient
They are very efficient with friendly staff and always ensure staff holidays are covered.
Anonymous
7th September 2016

Very supportive carer
Having picked the care provider from a recommendation from a family friend we have been more than happy with all aspects of my mother's care and the respect they have for our home and concern for our welfare as my mothers main carer is very supportive. We are now over 70 ourselves, our mother being 95 years old.
Anonymous
6th September 2016

Very caring provider
Very caring provider and nice that I have the continuity.
Judith L
6th September 2016

Likely to recommend
We have 3 nights a week, 2 different ladies, now they have started sending 1 lady every night, we were much happier as it was as my husband who cannot stand is happoer how it was.
Anonymous
6th September 2016
Guardian Angel Carers replied on 6th September 2016:
The changes to the care rotas were simply due to one of the ladies in question being on holiday. She has now returned and your preferred arrangements are back in place.

Full marks
My experience to services would likely warrant full marks.
Anonymous
6th September 2016

Continuity
Would prefer same carer ie Tracey and Dina on a regular basis with visit times kept between 9.45 and 10.
J Bartlett
20th June 2016

Working within limits
Naturally the company protects its employees but it is natural for the clients to be inquisitive if the expected carer does not appear. The person attending never knows why another carer is not there, which may be true in some cases but not in others and naturally the enquirer wants to know if the carer is coming tomorrow if she is due to, this is a problem.
Anonymous
14th June 2016
Guardian Angel Carers replied on 14th June 2016:
When there are unexpected changes to our care rotas we always do our best to inform clients of the changes. Sometimes changes can be at very short notice or very late at night and prevent us from making those calls. We have a duty to protect both our clients and our carers personal information, which is why we would not always share that kind of detail. We understand that some of our clients would like to know out of concern for their carers but it is not our place to share that information. We're always happy to hear from clients and their families with any feedback out the service that we provide.

Truly Guardian Angels
Without exception all the carers provided from this company treated my husband with dignity and respect. At times this carer required great patience as he sometimes returned to bed after breakfast and was reluctant to shave and shower. When I was having a down day and was stressed they always found the time to listen and showed great support and compassion. My husband went in to residential care in June. One of the care managers visited me the day before to support and reassure me that Iw as doing the right thing for him and said to ring at any time. A truly excellent provider.
Anonymous
14th June 2016

Well mannered, considerate, thoughtful
Guardian Angels are well mannered, considerate and thoughtful. Nothing is too much trouble.
M Janes
8th June 2016

Very caring
Very caring, especially the 2 carers I have early in the morning, always a smile, friendly and helpful. The office have been very helpful sorting out delivery of medication as well, go out of their way to give the same carer for continuity.
Anonymous
7th June 2016

Reliable, responsive
They are reliable, responsive and have excellent carers.
Anonymous
7th June 2016

A very caring company
Guardian Angels is a very caring company, both office staff and their representatives who come out to help their clients. The initial interview on our first enquiry was dealt with most courteously, with a friendly, warm but thoroughly professional approach. The carer has been consistently the same lovely lady who makes me feel at ease and happy with her excellent care.
D Knight
28th May 2016

A caring company
Nothing is too much trouble, always ready to say thank you and you are welcome.
J McCulloch
27th May 2016

Accommodating, nice ladies
The care in general is very good, I feel content to know my aunt is well cared for by nice ladies who are generally very accommodating to her needs. My aunt has been having care since November 2015.
K Robinson
27th May 2016

Domestic cleaning
I only chose this provider, for domestic cleaning, in case I may need personal care and support later. I am now 91 and have no family within easy reach. I understand that this company can provide a wide range of personal care, while hoping I will not need it. However I appreciate the regular and friendly contact and help to maintain my house and independence.
Anonymous
27th May 2016