Sussex District Carers Ltd

Hangleton Nurseries, Hangleton Lane, Ferring, West Sussex, BN12 6PP


Average review score from 100 reviews




Sussex District Carers
Very good, I would recommend Sussex District Carers based on the care I receive.
Sheila E
7th February 2018
Sussex District Carers Ltd replied on 7th February 2018:
Thank you it's good to hear you would recommend District Carers

Outstanding service
I have always been happy with the service and care I have received.
D.H.
7th February 2018
Sussex District Carers Ltd replied on 7th February 2018:
We are pleased to hear you are happy with the service

Punctual, good carers
Good provider, punctual and good carers.
Roberta C
7th February 2018
Sussex District Carers Ltd replied on 7th February 2018:
Thank you for your comments

Sussex District Carers
I have always found the company to be satisfactory and they will always do anything I ask them to do.
Daphne T
7th February 2018
Sussex District Carers Ltd replied on 7th February 2018:
Thank you for your kind comments

My carers have always been so very kind
My carers have always been so very kind to me and they do not treat me like a patient, more of a friend.
Hilda C
30th January 2018
Sussex District Carers Ltd replied on 30th January 2018:
Thank you for your kind comments

Care and support
I am very happy with my call times and the length of my call times. I would recommend them because of the care and support I have received myself.
Jacqueline N
30th January 2018
Sussex District Carers Ltd replied on 30th January 2018:
We are very happy to hear you would recommend District Carers

Sussex District Carers
I think my care package is wonderful and I have no complaints at all. They are 100 percent kind to me.
Joyce S
30th January 2018
Sussex District Carers Ltd replied on 30th January 2018:
Thank you for your kind comments

Lovely care company
I would recommend Sussex District Carers, I am very happy with them. If I have any worries or concerns I can just call them.
Maureen D
30th January 2018
Sussex District Carers Ltd replied on 30th January 2018:
Thank you for your lovely comments

Caring carers
I would recommend as the carers are lovely and sort my problems out.
Brian W
30th January 2018
Sussex District Carers Ltd replied on 30th January 2018:
We are pleased to hear you like your Carers thank you for your kind comments

Sussex District Carers
I find it very helpful and the carers that come are very caring and make me feel comfortable.
Colin C
23rd January 2018
Sussex District Carers Ltd replied on 23rd January 2018:
Thank you for your kind comments

Perfectly happy with Sussex District Carers
I am happy with the service I receive from Sussex District Carers.
June B
23rd January 2018
Sussex District Carers Ltd replied on 23rd January 2018:
We are pleased to hear you are happy with the service you we provide

A very caring company
I am very happy with everything.
Olive B
23rd January 2018
Sussex District Carers Ltd replied on 23rd January 2018:
We are pleased to hear you are happy with everything

A very caring provider
From the experience we have had with Sussex District Carers, if a neighbour needed help we would recommend them as they are very good.
Frances O
21st January 2018

Very caring company
All if the staff are very good and I am happy to see them all, it doesn't matter who comes.
Pamela N
18th January 2018
Sussex District Carers Ltd replied on 18th January 2018:
We are pleased to hear you are happy with our staff

Brilliant care
Anyone who receives care from Sussex District Carers are lucky people. Outstanding service.
David P
18th January 2018
Sussex District Carers Ltd replied on 18th January 2018:
Outstanding Service........... thank you very much

Caring carers
I am so happy with Sussex District Carers, I know others will be happy.
Elizabeth D
18th January 2018
Sussex District Carers Ltd replied on 18th January 2018:
Thank you for your kind comments

Sussex District Carers
Quite satisfactory and the staff are lovely, all the ladies are lovely.
Margaret B
18th January 2018
Sussex District Carers Ltd replied on 18th January 2018:
Thank you for your kind comments

Sussex District Carers
Very good provider, very good support.
Iris B
16th January 2018
Sussex District Carers Ltd replied on 16th January 2018:
Thank you for your kind comments

Outstanding
Good and thorough care provider and suits my every need.
Penelope E
16th January 2018
Sussex District Carers Ltd replied on 16th January 2018:
We are pleased to hear we suit your every need

Sussex District Carers
I am happy with my care package.
Helen D
16th January 2018
Sussex District Carers Ltd replied on 16th January 2018:
We are pleased to hear you are happy

An amazing care provider
We have been having District Carers for a few years now caring for my Dad. They have always been so lovely, they are professional and so caring. In the last 8 months my Dad has become very poorly and has been in and out of hospital a lot. All the carers and the girls in the office have been amazing, both supportive with my Dad and with me as well. His care needs have got more and more and it never seems any more trouble for them. I work away sometimes and know Dad is in amazing hands, they even had to get Dad into hospital once, they always know what to do.
Abi L
16th January 2018
Sussex District Carers Ltd replied on 16th January 2018:
Thank you so much for your lovely review

A good provider
Good carers and reliable.
Helen K
16th January 2018
Sussex District Carers Ltd replied on 16th January 2018:
Thank you for your comments

Excellent service
The carers are very caring and look out for any changes.
E.A.
12th January 2018
Sussex District Carers Ltd replied on 17th January 2018:
Thank you for your kind comments. District Carers.

Loving carers
If anyone needed help, I would like them to receive the best care I get.
Gladys S
11th January 2018
Sussex District Carers Ltd replied on 11th January 2018:
We are very pleased to hear you have great carers and receive the best care thank you for your lovely comments

A lovely company
I am cared for in a lovely way and I would like anyone I know to be looked after the same.
Muriel T
9th January 2018
Sussex District Carers Ltd replied on 9th January 2018:
We really appreciate your kind comments

Kind carers
I am happy with my care and feel like anyone I know will be looked after.
Daphne W
9th January 2018
Sussex District Carers Ltd replied on 9th January 2018:
Thank you

Brilliant support provided
There is a routine and I feel more confident in the service.
William M
9th January 2018
Sussex District Carers Ltd replied on 9th January 2018:
We are pleased to hear you feel the support is brilliant

Good care
I am happy with the service I receive, good provider, good care.
C.N.
2nd January 2018
Sussex District Carers Ltd replied on 2nd January 2018:
We are pleased to hear you are happy with the service and care provided

Help, kindness and support
We would like to thank you very much for your help, kindness and support, you have all been so good, keep up the good work. Much appreciated.
Sandra
29th December 2017

Mobile App gives me piece of mind.
My mother is suffering from vascular Dementia & currently continues to live within her own home, which we are keen to continue for as long as possible. I live 2 hours away, so it's been necessary to arrange care at home for the last 2 years. We decided to switch to Sussex District Carers about 6 months ago & to be completely honest we have found them to be excellent. The care is good, seeing to my mothers daily needs, ensuring she is safe & comfortable plus it is backed up with 1st class administration from the office staff. I have signed up to their mobile App, which allows me to access case notes of all visits. This gives me a real piece of mind, living 2 hours away. It proved very reassuring when we were away for a month in Australia & New Zealand, as being able to access the App without any issues, helped me to enjoy our holiday knowing Mum was ok.
Ian L
20th December 2017
Sussex District Carers Ltd replied on 20th December 2017:
Thank you for your comments. We are so pleased our app worked so well for you whilst you were abroad. Our team really appreciate your comments - being "first class" is a real morale boost, especially as we approach the extra demands at Christmas.

Sussex District Carers
I'd like anyone I know to get the care and support I get from District Carers.
Enid T
19th December 2017
Sussex District Carers Ltd replied on 19th December 2017:
Thank you so much for your kind comments

Outstanding quality of care
I am happy with all elements of care.
Neil T
16th December 2017

Sussex District Carers
They have been good and I am happy with them.
Anonymous
13th December 2017
Sussex District Carers Ltd replied on 13th December 2017:
Thank you for the positive feedback, which is always appreciated. District Carers.

Good service
I am satisfied with the service from Sussex District Carers. Outstanding.
June A
12th December 2017
Sussex District Carers Ltd replied on 12th December 2017:
We are pleased to hear that you rate our service as outstanding! Thank you

Happy with the provider
All very nice.
V.W.
12th December 2017
Sussex District Carers Ltd replied on 12th December 2017:
We are pleased to hear you are happy with District Carers

Sussex District Carers
I am happy with the service provided and would recommend Sussex District Carers to anyone.
Gordon T
6th December 2017
Sussex District Carers Ltd replied on 6th December 2017:
Thank you for your kind comment and recommendation very much appreviated

Very satisfied
Happy with all care provided by Sussex District Carers.
George B
30th November 2017
Sussex District Carers Ltd replied on 30th November 2017:
We are pleased to hear you are happy with the Care we provide

Happy with the care
I am happy with the care given.
G.W.
29th November 2017
Sussex District Carers Ltd replied on 29th November 2017:
We are very pleased to hear you are happy with the Care you receive from District Carers

Sussex District Carers
I am involved in the planning of my care and feel the carers respect my dignity.
H.U.
24th November 2017

I am happy with Sussex District Carers
I am happy with my son's care and would recommend Sussex District Carers. If I have a problem I know I can always contact the office.
P.H.
22nd November 2017
Sussex District Carers Ltd replied on 22nd November 2017:
Thank you for your kind comments we are always here to help!

I am very happy
I would recommend Sussex District Carers to friends and family as I like them to be looked after how I am being looked after.
G.C.
21st November 2017
Sussex District Carers Ltd replied on 21st November 2017:
We are so pleased to hear you are very happy with our service

Sussex District Carers
Good.
P.H.
14th November 2017
Sussex District Carers Ltd replied on 14th November 2017:
Thank you for your comment

Very caring provider
Very satisfied with the service.
Anonymous
9th November 2017
Sussex District Carers Ltd replied on 9th November 2017:
We are very pleased to hear that you are very satisfied with our service

Sussex District Carers
I am satisfied with the service I receive from Sussex District Carers.
D.L.
9th November 2017
Sussex District Carers Ltd replied on 9th November 2017:
We are very pleased to hear you are happy with our service

Extremely satisfied
Extremely satisfied with all aspects of the care that is provided.
Annie C
8th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
It's great news to hear you are extremely happy with the care we provide

Outstanding
I am very happy with the service I have received from District Carers. I am happy and safe at home due to my care workers.
Dorothy R
8th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you very much for your kind comments we aim to please

Sussex District Carers
The carers have looked after us both very well.
Brian C
8th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your kind comment

Very helpful
I have found the service very helpful.
William
7th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your kind comments we aim to please all of our customers

Always on time
I would like my family and friends to be cared for like I am. Very satisfied.
Doreen W
7th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your kind comments it's good to hear you are very satisfied

Sussex District Carers
Kara has been such a massive help, she is fantastic, could not do without her. She is so helpful, she has a marvelous rapport with Dad, she has been the only one so far that he feels happy to help with personal care ie he let her help him shave the other day plus she got him to go for a walk. You have an absolute diamond there, thank you for everything so far.
Paula J
7th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your lovely comments about a member of our staff. We are very pleased to hear you are happy with the service we provide

I am happy with the carers
I am happy with the carers and the care I receive.
Jennifer D
7th November 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your kind comments

Cared for extremely well
I get cared for extremely well and would like anyone i know to be looked after the same way.
William E
31st October 2017
Sussex District Carers Ltd replied on 31st October 2017:
Thank you for your kind comments we are so pleased to hear you are extremely well cared for!

I'd recommend District Carers
I'm happy with the service, so I'd recommend anyone.
Karen W
31st October 2017
Sussex District Carers Ltd replied on 31st October 2017:
Thank you for your kind comments!

End of life care
In relation to the continuing healthcare for Mr 'D' ; thank you to District Carers for the wonderful care and support with and wish I had had the opportunity to meet the care team.
Client Account Manager, Continuing Healthcare
31st October 2017
Sussex District Carers Ltd replied on 31st October 2017:
Thank you so much for your lovely comments we are very pleased to hear that we provided a good service and wonderful care for Mr D

Carers are good
We're happy with the service provided. All the carers are good.
Joseph F
31st October 2017
Sussex District Carers Ltd replied on 31st October 2017:
Thank you for your kind comments, we are very pleased to hear you are happy with our service

I feel supported
All of my carers are nice and helpful, I feel supported.
Sylvia A
27th October 2017

Caring, organised
I find the Sussex District Carers a caring and organised company.
E.O.
22nd October 2017

Sussex District Carers
I would recommend the service as I am happy with the service I receive.
W.R.
22nd October 2017

Sussex District Carers
Very happy with the service. I rely on my carers and am very happy seeing them each day for support.
Richard S
20th October 2017
Sussex District Carers Ltd replied on 20th October 2017:
Thank you so much for your kind comments!

Outstanding
I am happy with the care I receive.
M.M.
16th October 2017
Sussex District Carers Ltd replied on 16th October 2017:
Thank you for your kind comment I am pleased to hear you are happy with the Care from District Carers!

Sussex District Carers
If a family or friend needed help I would like the carers to look after them as well as they look after me.
S.E.
16th October 2017
Sussex District Carers Ltd replied on 16th October 2017:
Thank you for your kind response I'm so pleased to hear our service is working for you, I agree our Care staff are great and show empathy to all our customers!

I receive an excellent service
I receive an excellent service from District Carers. They are punctual, kind and caring, polite. I could not ask for a better agency.
L.G.
13th October 2017
Sussex District Carers Ltd replied on 13th October 2017:
Thank you so much for your kind comments our aim is always to offer a high standard of care

Outstanding
Very happy with all carers. They monitor all aspects of 'B's' wellbeing and are usually on time. Very happy with the care and support the carers provide, also the communication.
B Anderson
9th October 2017
Sussex District Carers Ltd replied on 9th October 2017:
Thank you so much for your kind comments we are very pleased to hear our Carers are looking after B's wellbeing and communication is so important! We are constantly looking at innovative ways of improving services for customers.

Professional and caring
I feel that Sussex District Carers are professional and caring. Having carers visiting makes life more bearable and comfortable.
A.G.
6th October 2017
Sussex District Carers Ltd replied on 6th October 2017:
Thank you so much for your response it's lovely to hear our Care Staff are professional and caring, our Company ethos is to provide the best possible care to our customers to enhance their lives!

Sussex District Carers
I am fairly happy with our carer but we are lacking carers that won't tend to 'C' as he has bipolar disorder and cerab.palsy. He has mood swings which can be frightening ro carers and dealing with him. When 'O.S.' first started with Sussex Carers in July '16 I was not sure he would be able to handle my brother as it was something a lot different to what he had been used to, but to his credit he kept at it and has done pretty well.
Anonymous
21st September 2017
Sussex District Carers Ltd replied on 21st September 2017:
Thank you for your review I am really pleased to hear we have found a good match for C

Sussex District Carers
It has been good this year. I am not yet convinced it will last.
Georgina M
12th September 2017
Sussex District Carers Ltd replied on 12th September 2017:
Thank you for your comments and we are pleased you've had a good year with us. We are confident we will continue with our high standards.

Very happy with care provided
My carer is very helpful and cheerful. Our routine is working well. Very satisfied.
Barbara N
3rd September 2017
Sussex District Carers Ltd replied on 3rd September 2017:
Good to hear your routine is working well. Thank you for the feedback which is always appreciated. District Carers.

Very kind and caring
The carers are very kind and caring towards me.
Mike V
29th August 2017
Sussex District Carers Ltd replied on 29th August 2017:
Thank you for your kind feedback, which is appreciated. We'll share this with your caring team.

Good Personal Care
Good service and care, carers are usually on time.
R W
18th August 2017

Good Standard of Care
Carers are always on time. Overall good service.
J W
17th August 2017

Housework
Outstanding quality of care. Carers turn up on time, and if they are ever late they always let me know.
H B
17th August 2017

Outstanding
Very happy with the care and carers.
J D
17th August 2017

Pleasant girls
All pleasant girls, mainly on time, do what is asked.
Anonymous
4th August 2017
Sussex District Carers Ltd replied on 7th November 2017:
Thank you for your kind comments. Our team will be pleased to hear this.

A very caring provider
But the times they get to travel from one client to another is not enough time, which causes them to be late sometimes. When they are running late the company does not phone me to let me know of time changes or carer changes because I have set carers. The schedule I am given, my rota, rarely matches up to the schedule that takes place, and I am not informed of changes.
Peter F
1st August 2017
Sussex District Carers Ltd replied on 1st August 2017:
Thank you for your 4-star review. We calculate travel time using the latest software to ensure enough time is planned between visits. It is sometimes that staff are held on previous calls due to unforeseen circumstances which make them run late. Our schedules can now be seen in real time. We can ask your carer to inform you who is coming next and when they will arrive to ensure you have the best information.

Caring provider
I would recommend this provider only likely because in the main they are very good but one carer sometimes is very late at night and sometimes I have an accident and need help cleaning up because I Have a problem with my bowels sometimes and if I ring up for a carer I have to wait quite a while for them.
Anonymous
1st August 2017
Sussex District Carers Ltd replied on 1st August 2017:
Thank you for your feedback and recommendation. We will be in touch to discuss the one late carer to improve this for you. We will always endeavour to respond to late requests as quickly as possible but it can sometimes take time to coordinate a carer away from their planned duties..

Very efficient
'J' complimented Claire, he said she is very efficient and never rushes him
George W
27th July 2017
Sussex District Carers Ltd replied on 27th July 2017:
Thank you. We really appreciate your feedback and will make sure Claire receives your comments. We're sure she'll be very pleased.

Wonderful carers
To all the wonderful carers at District Carers, thank you so very much for the amazing, wonderful care that you gave to my Grandfather. You guys are wonderful and I could never thank you enough.
Paul
19th June 2017

Stable and reliable
Satisfied with a stable and reliable service.
George S
23rd May 2017

Thank you all
Thank you all for looking after 'B' over the past couple of years. She enjoyed all your visits and care. Also a special mention for Amanda who went above and beyond. As you know she is now in a care home as she needed 24 hour care. So far she is enjoying it as she has a lot of ladies her own age to talk to. Again, all of you, a big thank you.
Lee G
9th May 2017

Sussex District Carers
M.F. is a really good person to deal with my husband. They have a lot of laughs and he certainly is not the easiest man to deal with but he enjoys her company and M.F. does her job really, really well.
Ann S
2nd May 2017

Support and kindness
The family want to say thank you for all your support and kindness. We are truly grateful for everything you have done for 'R'. A special thank you to all the carers for looking after him.
Roy H
5th April 2017

Support and kindness
The family wanted to say thank you for all your support and kindness. We are truly grateful for everything you have done. A special thank you to all the carers for looking after our relative.
Family Of RH
30th March 2017

Good agency wit minor issues
I have used this agency for a number of years and although the service is generally good there are several issues. Office staff are not always efficient at passing on time table changes. Continuity of carers can be erratic and therefore quality of carers can be unsuitable as some are less well trained than others.
Nicholas G
3rd January 2017

Good carers
All the carers were good with my wife before she went into care. I only have a domestic call now.
B Damen
8th December 2016

Kind, sympathetic and caring
Sussex District Carers are kind, friendly, nice people. Sympathetic and caring.
Margaret B
8th November 2016

A very caring provider
Emily and Carmelina and also Forenda are all of my favourite carers, and Nicky as well. I have been very happy in the 2 years I have had Sussex District Carers.
A Gregson
12th August 2016

Friendly team
Friendly team, good relationship with my father.
Anonymous
9th August 2016

Excellent
My family and I have always found the carers to be excellent.
A Letts
9th August 2016

Very observant provider
The excellent service they have provided over a considerable period of time has been constant.
M Humphreys
27th July 2016

Very caring provider
All the care staff that visit are lovely, providing excellent support to my Mum, cooking meals and giving her baths which she likes and is able to relax in, giving her medications and creaming her legs. They are all very helpful and cheery, my Mum could not manage to stay in her own home without their love and care.
J Francis
5th April 2016

Very helpful
They have been very helpful with my 87 year old mother especially when she has had falls. They keep her clean, help her shower, change bed and get breakfast all in half an hour. We are very pleased with them.
J Cooper
15th March 2016

Carer
Brilliant, regular, same carer which is great, this mean I know who is coming each time and I look forward to my carer arriving.
D Hammond
2nd March 2016

Thanks and gratitude
I would like to express my thanks and gratitude to all that helped my mother and her family, especially in the latter weeks of her life. I would like to say a special thank you to the carers that helped Mum on her more active days and those that made up the team when Mum needed considerably more care.
Caroline
22nd February 2016

Good care and well run team
Right from the start I had confidence in the lady that visited my mother to assess our needs and she continued to be in contact and always resolved any queries. Sussex District Carers was recommended to us, always good to have a personal recommendation. The team was timely and caring and communication was always good. I would like to single out 'KM' as Mum's favorite carer, her manner and care was excellent.
A Clark
27th January 2016

Helpful, cheerful and attentive
I have already told the staff at Sussex District Carers for thankful my wife and I are to all the carers for their unfailing help, cheerfulness, personal and consistent attention every day, come rain or shine. Such a think is all too rare these days so it is wonderfully refreshing to have discovered it in this really excellent company. I offer them my congratulations and huge thanks for looking after my relative over many years.
J Armstrong
26th January 2016

Caring and considerate
My thanks to the team at Sussex District Carers for the care, consideration and help to both my wife and I, they were all very kind and helpful.
P Hines
25th January 2016

Very Kind & Helpful
Thank you all very much for the care and consideration given to both my wife and I whilst we were with you. You were all very kind and helpful. Thank you again.
Pat H
25th January 2016

Thank You
Thank you for the care you gave 'T' during the weeks we were with you.
Ted C
25th January 2016

My Very Best Wishes
I have already told your administrative staff how thankful my wife and I are to all your carers for their unfailing help, cheerfulness, personal and consistent attention every day come rain or shine. Such a thing is all too rare these days so it is wonderfully refreshing to have discovered it in your really excellent company. I offer you my congratulations and huge thanks for looking after 'C' over many years. My very best wishes to you and all your staff.
Julian A
25th January 2016

Thank you
Just to say thank you for the care given to 'F' during the few weeks we were with you.
F Crawforth
25th January 2016