Bluebird Care Mid Staffs

Suite 6-7 Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock, Staffs, Staffordshire, WS11 0ET


Average review score from 109 reviews




My carers are amazing
My carers are amazing, I cannot thank them enough. I would be devastated to loose them as care workers. They pay attention to detail and know my routine very well.
Peter G
7th February 2018

Easy to talk to, extremely helpful
I find the carer easy to talk to, extremely helpful on the end of the phone. She can calm me in a situation I was worried about and make me feel confident. She is good and quick with answering the phone and always reassuring. Worth her weight in gold.
E.C.
23rd January 2018

Thank you
Thank you for everything that you do in this hard time of year, we really do appreciate what you do. Thank you.
Kayleigh T
12th December 2017

Sending huge thanks and gratitude
Sending huge thanks and gratitude for your staff's care and dedication not only throughout the year but during the current extreme weather conditions.
Sarah P
12th December 2017

Many thanks to all my carers
Many thanks to all my carers. You are amazing and I really appreciate all you do for me.
Lizzie H
12th December 2017

Bluebird Care Mid Staffs
In absolute amazement and humbled by all the effort from Bluebird Care staff today, walking around to customers. Well done to you and all other carers going that extra mile.
K.P.
12th December 2017

Bluebird Care
I value my carer, she prompts me to do my exercise and I feel she really cares about my well being.
B.H.
28th November 2017

A fantastic carer
I am very happy with 'C', she is a lovely young lady and a fantastic carer.
Barbara H
28th November 2017

Bluebird Care help them live in their own home
Bluebird Care help them live in their own home, help with shopping and take them to appointments, Bluebird Care are alright.
Anonymous
24th November 2017

Bluebird Care looks after me well
Bluebird Care looks after me well. Too many carers to mention that I feel need recognition.
Y.S.
24th November 2017

Sundowning
The carer was a little lost when Mr O was going through Sundowning. She found out all she could on this matter, looked it up and is now more confident. Mr O and I much prefer this young lady looking after him.
Shirley O
24th November 2017

Bluebird Care
Mom really likes N.S. She is very good with her and also cleans up thoroughly.
Jennifer R
24th November 2017

Professional, punctual, pleasant
The carer is always professional with a pleasant attitude and punctual. A is always happy to see her. Bluebird care do well at keeping the same care workers where possible.
Janet
23rd November 2017

Bluebird Care Mid Staffs
Bluebird Care do personal care really well.
P.S.
23rd November 2017

All staff are amazing
Think all staff are amazing but feel that M.G. goes above and beyond and is always happy to do what is needed to support my needs.
Gerald
23rd November 2017

Bluebird Care
Bluebird Care employs some lovely people.
Doris A
23rd November 2017

Bluebird Care carers are lovely
M.J. is very kind, gentle and thoughtful. Bluebird Care carers are lovely, all very polite and caring.
F.L.
23rd November 2017

Our carer is very thoughtful
Our carer is very thoughtful and is always very professional, her attitude to her work is good, she always takes time to ask how we both are.
Mandy
23rd November 2017

Staff are trained well
Some carers make big efforts to make sure F drinks by suggesting ice lollies and strongly encouraging fluids during visits. JC and DN, both brilliant, both go the extra mile. They make common sense decisions and think outside of the box. Bluebird Care have a solid care plan and procedures in place. Staff are trained well and have regular meetings with the family.
F.H.
23rd November 2017

Bluebird Care are reliable
D.O. is friendly. Bluebird Care are reliable.
Barbara
23rd November 2017

Bluebird Care
The carers have a good rapport with B and does work with care.
J.A.J.
22nd November 2017

Bluebird Care
Bluebird Care administers medication well and offers to help if needed. E enables conversation more naturally.
Brigid T
22nd November 2017

Always cheerful, brightens my mood
S.H. is always cheerful, brightens my mood and an excellent carer. Bluebird Care provides the care that I need, well.
B.H.
22nd November 2017

Bluebird Care
Bluebird Care all try their best and some, do make extra efforts. Having an attended service for food is certainly a good thing
Raymond R
22nd November 2017

Bluebird Care Mid Staffs
J gets on particularly well with N.O. and is also comfortable with S and D. Bluebird Care keep J engaged and occupied and have a good service.
K.W.
22nd November 2017

Bluebird Care are good and caring
Bluebird Care are good and caring, don't think they could make the service better.
M Ford
22nd November 2017

Excellent, caring and nice people
T.C. and B.D. are both excellent, caring and nice people. Bluebird Care get me out of bed. They cannot really make the service better, very good as it is.
June S
22nd November 2017

Care to a high standard
S.B. is a good care worker and knows her job. Bluebird Care provide care to a high standard.
Margaret S
22nd November 2017

Bluebird Care do their jobs well
Bluebird Care do their jobs well and I am happy with the service that I receive.
Marjorie
21st November 2017

Conscientious, friendly and hardworking
K.M. and L.W. are always jovial and have a good rapport with F. Carers are, on the whole, conscientious, friendly and hardworking with a good attitude.
F.B.
21st November 2017

Care well for their patients
Bluebird Care care well for their patients.
Jean L
21st November 2017

Friendly, pleasant, helpful
D.O. always carries out task efficiently, with common sense and in a friendly, pleasant, helpful way. Also K has been very helpful on the occasional visits that she has been here.
Robert
21st November 2017

Never fails to follow the care plan
The carer is a credit to Bluebird Care. She is the most caring and professional person as she carries out her job. My uncle is extremely happy when E visits him. She completes her role extremely well and never fails to follow the care plan at every visit. More recently J has been excellent.
HB
21st November 2017

Pleasant, smiling and helpful
I cannot think of anything at the moment that needs to be improved, Bluebird Care employ decent carers, all nice girls. E is always pleasant, smiling and helpful. She gets on with her duties without being told - very efficient.
Pat H
21st November 2017

Bluebird Care are very reliable
J.P. is always patient, remembers what I want and helps me with what I need. Bluebird Care are very reliable.
P.K.
21st November 2017

Bluebird Care look after me well
The carers are very nice and Bluebird Care look after me well.
Stuart
21st November 2017

Log sheets
Log sheets completed by the carers are most efficient.
Anonymous
21st November 2017

Kind and compassionate
My carer will always do as asked. She is kind and compassionate.
Eileen
21st November 2017

Someone to talk to when I feel lonely
I have seen my carer A.H. the most all of the visiting times Bluebird have been coming to see me and seems very confident. Bluebird Care makes me feel better having someone to talk to when I feel lonely, on my own all day and night without nobody all the time, sometimes.
Keith
18th November 2017

All have been very friendly and helpful
All have been very friendly and helpful. All members of Bluebird Care make me feel appreciated and respected.
Milly D
18th November 2017

Always pleasant and willing
Young, always pleasant and willing. She gets on with the job and is always very helpful and kind. There are others who are kind and good. Bluebird care, care willingly and happily.
K.S.
18th November 2017

Bluebird Care care for me well
Carers are pleasant and efficient. Bluebird Care care for me well.
Joyce M
18th November 2017

Bluebird Care provides a good service
Mi.G. is always very caring and helpful in every way. Bluebird Care provides a good service.
D.H.
18th November 2017

Carers are very cheerful and interactive
Carers are very cheerful and interactive with 'M'.
M.B.
18th November 2017

Reliable Care
Bluebird care - Reliable Care.
M.S.
18th November 2017

Bluebird Care Mid Staffs
My carer keeps me sane! She is very entertaining, had me in stitches on 21st July 2017. If it wasn't for her visiting me I would not get out of bed
S.L.
17th November 2017

Very professional
D.O. is very professional, attention to detail with a very pleasant personality. Nothing is too much trouble. Bluebird care do well with the overall package of care with support of regular follow ups. Any issues or concerns raised are resolved by Bluebird Care.
G.M.
17th November 2017

Excellent service
Bluebird Care do everything well and an excellent service provided.
D.B.
17th November 2017

Always punctual and obliging
My carer is always punctual and obliging. Bluebird care, care.
A.P.
17th November 2017

Bluebird Care
Bluebird Care do as requested.
M.W.
17th November 2017

Helpful, friendly, cheerful
I.C. is always helpful, friendly, cheerful and does the job thoroughly. Bluebird Care addresses customer needs well.
M.A.
17th November 2017

Bluebird Care do everything well
Bluebird Care do everything well, keep standards high as you are doing.
B.N.
17th November 2017

Bluebird Care always do their work well
Carers are kind hearted and go the extra mile so that J is comfortable. Bluebird Care always do their work well.
J.W.
17th November 2017

High degree of dedication and professionalism
My carers all approach their role with a high degree of dedication and professionalism, whilst their cheerful dispositions provide an excellent boost to moral for those whom they care. A. W. shows great potential along with H. L. and N. M. Your greatest asset has always been the quality of your care staff.
F.K.
16th November 2017

I like my carers very much
I like my carers very much and all of my carers help keep me healthy with my diet.
A.W.
16th November 2017

An excellent carer and brightens my day
E.C. visits me regularly, she is an excellent carer and brightens my day. Bluebird care send ladies to me that give the help required and make me comfortable, nothing can be improved and I am satisfied with the current arrangements.
S.Y.
16th November 2017

Bluebird Care makes my life easier
C.B. is a very good care worker who doesn't need to be told what to do. Bluebird Care makes my life easier and help me to live happier in my own home.
K.Y.
16th November 2017

I have felt very comfortable and supported
I would like to compliment E.R. for being extremely supportive during a personal and extremely sensitive time. I have felt very comfortable and supported by E.R. during this time.
Eileen C
14th November 2017

Very helpful and friendly
When I ring the office it is dealt with very well and my concerns or issues have been dealt with quickly and efficiently. I have found them to be very helpful and friendly.
L.H.
14th November 2017

The care service has been superb
The care service has been superb. My well being has improved, I do not feel so down. All the staff have been lovely.
Martin B
14th September 2017

Absolutely amazing
Whilst conducting a memory test on a Bluebird client I found the carer in attendance to be very professional, she is a credit to Bluebird Care. She knows the client inside out and was able to answer every question with no help from the care plan. She stayed for the duration of the memory test and did not appear to be in a rush.
S.W.
23rd August 2017

Care, consideration and time
I wish to thank all the care girls that came to our house during 'G's' illness. They all treated him with dignity and gave him the care, consideration and time that he needed which I will always be grateful for.
Pat S
23rd August 2017

Bluebird care always first class service
Bluebird care always caring very friendly helpful to all customers and employees and office staff I enjoyed working with Bluebird care and meeting customers. I would recommend any one who wishes to join Bluebird care Kind regards
Stephen Smith
5th August 2017

Bluebird Care Mid Staffs
AW is a fantastic carer and a lovely young lady.
Alan K
3rd August 2017

Bluebird Care
I came to Bluebird in a carers role and had a one week induction. I have to say all the staff were first class in their education, organisation, welcoming. I resigned with a heavy heart as all I saw in my short time here was professional carers.
Harriet R
13th July 2017

Thank you for the wonderful experience
Thank you for the wonderful experience that has been given to me during this week. I would like to thank you as everybody has been so kind towards me and the memories are going to be with me for a long time.
Amy
11th July 2017

Thank you
Thank you so much for the care you have provided over the recent weeks.
Betty B
8th June 2017

Carer goes above and beyond
'R.S.' goes above and beyond when providing care. I look forward all week to her coming.
Sarah L
8th June 2017

Bluebird Care Mid Staffs
Thank you very much for all the care your carers have provided over the past two weeks.
Betty B
5th June 2017

The carer is an angel
The carer is an angel. She always makes me laugh and never leaves without ensuring I am happy and have everything I need.
Doris A
16th May 2017

Bluebird Care Mid Staffs
Following our joint visit yesterday, and general observations of our client's improved presentation over the last few months, I feel very reassured with Bluebird's support for this gentleman. I sense that there is a feeling of respect and empowerment from staff, these have been goals that the learning disability team have been trying to achieve with this gentleman for a long time. A lot of time and effort goes into profiling an individual's communication needs and I feel that the team at Bluebird have been very receptive to my recommendations. This allows me to discharge this gentleman from my care with a sense of ease and confidence that my advice will be followed. More importantly, it supports the gentleman to feel less anxious, more confident and have improved mental and physical health needs which are the ultimate goals in any work we do.
Alex, Speech Therapist
16th May 2017

Working with speech and language therapy
Following our joint visit yesterday, and general observations of our client's improved presentation over the last few months, I feel very reassured with Bluebird's support for this gentleman. I sense that there is a feeling of respect and empowerment from the staff - these have been goals that the learning disability team have been trying to achieve with this gentleman for a long time. A lot of time and effort goes in to profiling an individual's communication needs and I feel that the team at Bluebird have been very receptive to my recommendations. This allows me to discharge this gentleman from my care with a sense of ease and confidence that my advice will be followed. More importantly, it supports the gentleman to feel less anxious, more confident and have improved mental and physical health needs which are the ultimate goals in any work we do.
Anonymous
14th May 2017

Goes above and beyond
My mother's carer goes above and beyond when caring for her. I could not be happier.
Shirley
9th May 2017

Thank you
Thank you for looking after Mum so well and for all you do for her.
Sharron
25th April 2017

Fantastic service
The service is fantastic and the carers are very good with Mum. I am over the moon.
Kenneth C
5th April 2017

Thank you
Thank you for everything Bluebird Care has done for my wife, the service could not be faulted. 'CB' was especially good and my wife thought a lot of her.
Trevor L
28th March 2017

Thank you for the care
I just want to say thank you for the care Mum has received from Bluebird.
Linda
24th March 2017

It has been a pleasure
I would like to take this opportunity to thank the carers from Bluebird for the help and service they have provided to myself over the last few months after a recent illness. They have been totally professional in their efforts, whilst always having a pleasant and happy outlook. I can only say it has been a pleasure to have these ladies helping and caring for me and will them, now that a new care plan has been put in place. I would happily recommend them to others in need of the care services they provide.
D E Walker
24th March 2017

Very happy
Very happy that the carer assisted with sore skin by following the instructions that had been left.
Liz H
10th February 2017

Happy with care
'A' stated he is happy with the quality of care he receives. He receives regular carers who are really good with him and has no concerns at present.
Jackie R, Social Worker
26th January 2017

Care staff are wonderful
The care staff are wonderful, especially CB. She came in the morning full of joy, and we have a laugh together. Lovely, lovely girl.
Doris A
26th January 2017

Went above and beyond
The carer from Bluebird Care went above and beyond for my parents. I cannot thank her enough for all the help and information she gave them.
Andrew C
26th January 2017

Many thanks
Many thanks to you all. I have not been at Independent Futures for very long but I appreciate allt he support that you have provided for me with regards to my cases. I wish you all a peaceful Christmas and a happy New Year.
Lisa B
12th January 2017

The carers make my day
My carers Sarah and Jo make my day, Jo always starts it with a laugh and them Sarah ends it with one.
Doris A
15th December 2016

The carers are great
My wife wants to thank all at Bluebird Care for the care, the carers are great, really lovely. We get on really well with them and they are lovely.
John N
15th December 2016

Well done Bluebird
Well done to all at Bluebird Care for how you have looked after my mother since she came home from hospital. Mum says they have all been so great to her, looking after her carefully and really going the extra mile.
Shirley
15th December 2016

Efficient and thorough
My carer is efficient and thorough with all of my care needs.
Kathryn
15th December 2016

Really happy with the care
I am really happy with the care I receive from Tracey, she sings to me and I look forward to her coming, I see her as a friend.
Peter G
15th December 2016

A difficult time
Thank you for all you did during a difficult time. The Careplan was outstanding and well written, Bluebird were professional and did their very best. I would recommend them.
Mo
14th December 2016

The carer is excellent with my husband
The carer is excellent with my husband and so is Bluebird Care. I could not have had my husband at home without them, I am very thankful for their help and support.
Vivian H
14th December 2016

District Nurse
As a District Nurse, I have observed that 'B's' carers was amazing with her, she really knows her and gets on with her well. She was just so good and it was really nice to see.
Joane
14th December 2016

Fantastic agency
With my experience of other care agencies I feel Bluebird Care is a fantastic and fair care agency.
Matthew F
14th December 2016

Expert care
We wish to thank you all for your expert care, consideration and kindness shown to my wife. Particularly those of you who visited her towards the end of her life when she passed away peacefully. Your service is very much appreciated.
Edward T
13th December 2016

Pleased with the care
Really pleased with the care provided whilst I was away, will definitively be using Bluebird again in the future.
Sam C
13th December 2016

Very happy with the service
Very happy with the service provided for my mother. The carers are all lovely with my mum.
Mrs T
13th December 2016

Care and kindness
I would like to express my thanks for the care and kindness provided by all staff which came at a time when it was most appreciated.
M.B.B.
13th December 2016

Wonderful carer
Our carer has been wonderful, she went above and beyond when caring for my husband.
Mrs S
10th December 2016

All are wonderful
All at Bluebird Care are wonderful. I would recommend them to anyone.
Francis C
10th December 2016

Regular carer
My carer is wonderful and I love having her as my regular carer.
Fred C
10th December 2016

Bluebird Care
I have come a long way and built up trust in the care staff who attend me.
Andrew S
10th December 2016

Grateful and happy
I am very grateful and happy with all the carers. Very happy with the service Bluebird provided.
Mary M
10th December 2016

Very pleased with the service
We have been very happy with our carer and are very pleased with the service provided by all at Bluebird.
Anonymous
10th December 2016

All kind and wonderful
Bluebird have changed my life and I could not do without them, they are all kind and wonderful and treat me with respect and understanding. I would recommend them to anyone.
Mrs N
9th December 2016

Care for my husband
The carer from Bluebird Care is a God send and my husband is very fond of him.
Jane S
9th December 2016

Very happy with my carer
I have been very happy with my carer, she is very patient and kind.
Sarah L
9th December 2016

Complete trust in the carers
I cannot thank Bluebird Care enough for all the help I have received with my Dad. I have complete trust in all the carers and they get along with Dad very well.
Heather
9th December 2016

Care and kindness
Thank you for all the care and kindness that you gave to our Mum. We would recommend Bluebird to anyone needing care.
Jane
9th December 2016

First class carers
All the carers who visit are first class and we have morning and evening calls by the same two carers apart from their day off when other carers call who are equally competent. I am therefore very happy with service provided to my wife and she accepts them all cheerfully.
Edward T
8th December 2016

Really happy
I am really happy with my carer, I would like for her to come to me regularly.
Barbara H
7th December 2016