–Leonie P, 27th October 2017
ABOUT LOCAL CARE PROVIDER - CORDERCARE
Our Aims and ObjectivesIt is the aim of CorderCare to deliver high quality personal and domestic care to our clients in their home environment. We believe in true person centred care and as such tailor every care package to meet the needs and wishes of our client, the end objective being to enable independent living through excellence of service delivery.
Our packages are fully personalised and give flexibility to the individual enabling full control of their requirements and budgets. We aim to provide a diverse range of services from personal care through to trips out or even assistance in the garden, all delivered to the same high standard by skilled, experienced and valued staff.
Core Principles
1. People are our number 1 priority
We provide a service that is driven by the needs and aspirations of our clients by listening and creating care plans together.
Care will be delivered on time, with continuity of care workers and flexibility for change.
2. Trust and Privacy
We will protect our clients information and any data held related to them at all times.
3. Treat everyone equally.
We will not discriminate against any individual and embrace diversity within our clients and workforce.
4. Listen to feedback and be willing to change/adapt
We are committed to delivering a service our clients are truly happy with and will request and act on regular feedback.
5. Cooperation and teamwork
We will always work with other agencies/organisations to develop a complete package of care to meet the needs of our clients.
6. A service that is always fit for purpose
The care we provide will always be based on a thorough assessment of client needs. Care plans are reviewed and updated systematically in order to ensure they always meet the client’s needs.
7. Best quality and safe service
We utilise internal audits as well as CQC audits to ensure we meet the Essential Standards of Quality and Safety.
8. The best team
We utilise high quality mandatory training to equip staff with the required skills.
How to find CorderCare
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