Caremark (Winchester & Eastleigh)

1a Portsmouth Road, Fishers Pond, Eastleigh, Hampshire, SO50 7HF


Average review score from 72 reviews




Excellent care
They took over my care at short notice as I was let down by another agency and been very professional and thorough.
Margaret H
7th September 2017

Care At Home For Mr NV
On the whole my father is well looked after. Initially he complained about carers not bathing him correctly but I think he needed to say what he liked and didn't like - perhaps they could be encouraged to ask if the client is happy. On one or two occasions when my father has had cause to telephone the office he was told someone would get back to him and they didn't- he was most unhappy.. Jolly carers start his day well. Now he has been supported for a while with the same carers he's happier.. My father is likely to require increasing amounts of care - I'm sure we'll stick with Caremark.
Anonymous
14th February 2017
Caremark (Winchester & Eastleigh) replied on 14th February 2017:
Thank you for your testimonial. Your father was let down when the office team didn't call back as promised - that was our mistake for which we apologise. It often takes a little time for relationships to be established and that has clearly been the case in this instance. We are delighted, however, that your father is now content with the care and support provided by Caremark; we will continue to do our best for him. Thank you for placing your trust in us.

Care At Home For Mr KS
Able to start work with my Dad within a week or so. Very professional and my Dad always enjoys the visits and feedback to me is excellent.
Anonymous
9th February 2017

Care At Home For Mrs DB
My Mum and I are very happy with Caremark. Her regular carer is reliable and helpful and has been with her for a long time, which Mum values. This is why she decided to stay with Caremark when Hampshire County Council reorganised their services a year or so, ago.
Christine H
7th February 2017

Very good and reliable
Good reliable carers, they give me and my husband good guidance. We both get on with all the carers and appreciate that we get the same carers at the times we want and they are always willing to do whatever I ask of them. Happy with the service.
Kathleen L
9th December 2016
Caremark (Winchester & Eastleigh) replied on 7th February 2017:
Thank you for your positive feedback. We're glad that you're happy with the service.

Friendly, always happy to help
All the carers are friendly and will so anything for you. I was a little reluctant to have care in the first place but my daughter was very keen, I do not know why I was nervous but it was unnecessary. All the carers are great especially Janet as we have lovely conversations and the only downfall is that I do not have her attend all my visits.
Norman V
9th December 2016
Caremark (Winchester & Eastleigh) replied on 7th February 2017:
It's natural to be nervous at the beginning but we're so glad you've left that behind. We do our best to ensure that Janet visits you as often as possible. It's lovely to know that you get on so well together.

Caremark
I see a regular carers who has gone above and beyond, has added additional support for me and organised very well.
Kenneth S
6th October 2016
Caremark (Winchester & Eastleigh) replied on 7th February 2017:
It's good to know that everything is working out so well. Thank you for your positive feedback.

Very good
Very happy with the service that I receive. I feel I get on well with the different carers that visit me daily.
M Smith
21st April 2016
Caremark (Winchester & Eastleigh) replied on 7th February 2017:
If the service we provide makes you happy, then we are happy too! Thank you for your positive feedback.

Recommended
Very happy with the service received. I have been a client for almost 3 years, I see the same regular carers. I get on very well with the carers, we have a good relationship. Time keeping is very well and they call me if they are running late. Most certainly would recommend.
W Woolley
20th April 2016

Time keeping is very good
I get on well with my carers, I see the same 2 carers regularly and am very happy with the service I receive. The time keeping is good, they are always on time and here for the right amount of time.
P Cooke
20th April 2016

Very happy with the service
I have been a customer with Caremark for well over 3 years and I am very happy with the service I receive. I have my one main carer that I see for my 3 calls daily, we get on very well. I am happy with the times that my carer visits, if I need changes the office will manage this for me. I would definitely recommend them to anyone who may need it.
J Turner
20th April 2016

Regular, punctual, helpful
I see the same carers, they arrive on time and if they are running late they call me to let me know. They are very helpful and do whatever I ask to help me. I am very happy and may it continue.
M Crouch
20th April 2016

Very very helpful
I see the same carers on my visits, myself and my husband both look forward to their visits. Very very helpful and I could not be without them.
B Davis
19th April 2016

On time, regular carers
I have been with Caremark just over 3 years, in that time I feel I have a good relationship with my carers. They always arrive on time and I see the same carers regularly. They are very helpful and I am very happy.
J Palmer
19th April 2016

Very happy
Very happy with Caremark. I have been a customer for over 4 years and without their help I do not think I could stay in my home. I see the same carers each week and they are fantastic, always happy to help me. I would recommend this service if it needed, most definitely.
J Price
19th April 2016

I see the same carer
Very happy with the service received from Caremark. I see the same carer for my care calls unless she is sick. Very helpful girls, always willing to help me with whatever I ask. I feel I have a good relationship with my carer. The times are convenient for me and the office contact me with any changes. Very happy.
W Woolley
14th January 2016

Very helpful
I see the same carers each week, which I like, I have a good relationship with them. The carers are very helpful and do extra for me, they go to my local fish and chip shop and get me a fresh piece of fish for my tea.
J Palmer
16th December 2015

Very friendly and cheerful carers
I have carers that visit me four times per day, they help me where I want to be and with out them I would not be able to stay in my own home. Very friendly and cheerful staff.
K Souter
16th December 2015

I see the same carers regularly
I have been with Caremark for several years now and am extremely happy with the service I receive. I have a carer that visits me twice a day and helps me in my home. I see the same carers regularly which over time I have built a good relationship with them, they bring the outside world in. I would definitely recommend Caremark to any one who needs it.
J Price
16th December 2015

I look forward to my visits
I am very happy with Caremark, I look forward to my visits from the carers that see me. They help me in the mornings to get ready and come back in the evenings. Since the time I have been having help from Caremark the carers have never once been late. I get on very well with them, they feel almost like extended family, always happy.
N Miller
15th September 2015
Caremark (Winchester & Eastleigh) replied on 28th September 2015:
To be referred to as 'almost like extended family' is hugely rewarding for the carers. It is wonderful to see that things are going so well. Thank you!

I see the same carer daily
I have been with Caremark just under a yea and have been very happy with the service received. I have the same carer that I see daily, always very helpful and willing to help. When my husband went into hospital Caremark were able to fill my needs very quickly by providing me with sleep in carers, they acted very promptly and I and my husband were very happy, I would definitely recommend Caremark if I thought anyone would need it.
P Cooke
15th September 2015
Caremark (Winchester & Eastleigh) replied on 28th September 2015:
Thank you very much for your kind words. We were delighted to be able to provide that extra level of care and support just when you needed it.

I rely on the help from Caremark
Having only been a customer for 6 months, I am very happy with the care I receive. I see the same carer everyday throughout the week and another on weekends. I rely on the help from Caremark and my neighbour, without them I would not exist. It is a good service.
T Butt
15th September 2015

Untitled review
I am very happy with Caremark. I enjoy and look forward to my visits from the girls (carers) that see me. They help me in the mornings to get up and get ready, then they come back in the evenings. Since the time I've had help from Caremark - the carers have never once been late! I get on very well with them, they feel almost like extended family. Always happy.
Review provided by
Nora M
14th September 2015

Untitled review
Very happy with Caremark. I would not change. I see the same carers x4 each day. Always friendly and helpful. They know exactly what to do and get on with it- no questions asked. The girls that visit feel like they are part of my family.
Review provided by
Joyce B
24th July 2015

Untitled review
I am very happy with Caremark. I have only been with them since last September but I am so happy and glad that I chose Caremark. I absolutely love the girls/carers that see me, they are always happy to help me and are very patient. I would highly recommend to any one who needed it.
Review provided by
Debrah S
29th June 2015

Untitled review
Very happy with Caremark, I have been with them for almost 2 years after my fall at home. Without the help and support from Caremark, I wouldn't be able to stay in my own home. I get on very well with my carer who sees me daily. I am very happy with the times of my calls.
Review provided by
Violet S
29th June 2015

Untitled review
Very happy with Caremark, I have the same carer (Vanessa) visit me daily. I get on very well with her, I look forward to her visits, I enjoy my carers company. I would recommend to anyone I thought needed it. I have been a client for almost 5 years and with all the changes happening, i'm happy to say i'm staying with Caremark.
Review provided by
Dorothy B
29th June 2015

Very happy with my calls and times
I am very happy with Caremark, I have been with them for almost 2 years after I had a fall at home. Without their care and support I would not be able to stay in my home. I get on well with the carers that visit me daily, I am very happy with my calls and times, very convenient for me.
V Smith
29th June 2015

Friendly and chatty
Very happy with the service we receive from Caremark. The carers are very friendly, always very chatty, which I like. I see the same 2 carers each week and would always recommend Caremark to anyone.
Joan B
14th May 2015
Caremark (Winchester & Eastleigh) replied on 20th May 2015:
Thank you, Joan, for your lovely review. It's heart-warming to know that our care and support for you is meeting your requirements.

Extremely happy and highly recommend
I have been with Caremark for a few years now and if it wasnt for the help I receive daily I do not think I would still be in my own home. I see the same carers weekly and I now feel so comfortable with them here. The carers are always happy and cheerful when they visit and always ask what I want. Extremely happy and highly recommend.
G.S.
14th May 2015
Caremark (Winchester & Eastleigh) replied on 20th May 2015:
Thank you very much for your positive comments. We're delighted that we have been able to support you over such an extended period and that everything has gone so well. Long may it continue!

Untitled review
Very happy with carers that visit. I see same carers each week which I like, very chatty, which I enjoy as I don't see that many people. Always do what I ask and feel at ease with them. Would recommend to anyone I felt needed help.
Review provided by
Joan B
6th May 2015

Untitled review
Very happy with Caremark. Have been with Caremark a few years now. If it wasn't for the help I receive daily I don't think I'd still be in my own home. I see the same carers weekly and now I feel so comfortable with them here. Carers always happy and cheerful when they visit and always ask what I want. I'm extremely happy and highly recommend Caremark.
Review provided by
Gwen S
6th May 2015

I look forward to their visits
I have been a customer of Caremark Winchester and Eastleigh for almost 2 years, I am very happy with the service I receive. I have carers come to see me everyday and I look forward to their visits. I have the same carer each day and another on the weekends, they are always very helpful and polite. I would highly recommend Caremark to anyone that needs home care.
W.W.
1st April 2015

Punctual, well presented, highly recomended
I am very happy with the service I receive from Caremark, Winchester and Eastleigh. I enjoy my visits and morning calls and am very fond of my carer, she is always happy and upbeat which makes me happy. She is always on time and very well presented. I would highly recommend Caremark to anyone.
Gordon W
27th March 2015

Untitled review
Very happy with service received from Caremark I enjoy my morning calls. I'm very fond of my carer (Vicky Nias) Always very happy and upbeat when she visits which makes me happy. Always on time and very well presented. Would highly recommend Caremark to anyone.
Review provided by
Gordon W
19th March 2015

I see the same carers each week, always on time
I have been with Caremark for 3 years and I am very, very happy. I receive my schedule way in advance so I know who to expect and I see the same carers each week which I like as over time I have become very fond of them. They are always on time, always very happy and cheerful. I would definitely recommend them to anyone needing care or support.
Marion H
3rd March 2015

Very pleased with the care I receive
I have only been with Caremark Winchester and Eastleigh for a short while but I am very pleased with the care I receive.
Dora S
29th January 2015

Very happy with the service
I am given the same carer from Caremark (Winchester and Eastleigh) each week, and I get on so well with her and consider her more like a helping friend.
Mary C
29th January 2015

Always reliable and on time
I am very happy with the carers from Caremark, they are always reliable and on time. They always ensure I have everything I need before they leave and I look forward to their visits. I would recommend Caremark to anyone who needs care!
Gwen S
29th January 2015

The carers make me feel a lot better each time they visit
I am very happy with Caremark (Winchester and Eastleigh), I enjoy all my visits, 4 times a day. The carers are always very happy and cheerful, they make me feel a lot better each time they visit. I have no complaints at all with Caremark.
Ken S
28th January 2015

Three years on and still happy
I am very happy with Caremark, Winchester and Eastleigh. I have been a customer for over three years, my husband and I enjoy the visits from the carers that we see four times a day and we always have a giggle with them. Whatever I need they will always do for me and make sure I am comfortable. Always see the same girls which I like.
Betty D
28th January 2015

My carer uses her initiative, I enjoy seeing her
I am happy with the care I receive from Caremerk Winchester and Eastleigh. I have the same carer that visits me each week, very friendly and always will go above and beyond. She uses her initiative and gets straight on with it, I rarely have to ask. I enjoy seeing her.
Margaret C
28th January 2015

Almost part of our family
We could not imagine our carers from Caremark not visiting, they are almost like part of the family and we look forward to seeing them every day. The carers are very helpful, always cheerful and happy. Cannot say anything to fault them.
Mr/s Bell
21st January 2015

I enjoy my morning calls
I am happy with the service I receive from Caremark (Winchester and Eastleigh). The carers will do anything I ask them to. Always very happy when they arrive and I enjoy my morning calls with them.
Muriel H
21st January 2015

Very very happy
I am very happy with the care and support I receive from Caremark. I have been with them a few years now and I cannot think of a single thing I am unhappy with. I enjoy all visits from the carers that visit me, very kind girls, and they do everything for me. Very very happy.
Jean P
15th January 2015

Helpful and friendly carers
The carers I have from Caremark are always helpful and friendly. Excellent all round service from Caremark Winchester and Eastleigh.
Debrah S
13th January 2015

Enjoy seeing the carers
I enjoy seeing my carers from Caremark, overall I am very happy with the service they have provided.
Audrey W
13th January 2015

Very happy with my carer
I feel the service I receive from Caremark, Winchester and Eastleigh, is very good, especially my carer Vanessa.
Dorothy B
13th January 2015

I am very happy with my carer
I have been receiving home care from Caremark (Winchester and Eastleigh) since September, three months so far. I am very happy with my carer, excellent in all aspects.
Christine T
4th January 2015

Never missed a call
The carers I see from Caremark are always on time and have never missed a call. They are very friendly and chatty. Perfect.
Joan B
30th December 2014

Excellent care staff
The carers from Caremark are excellent. They are friendly, helpful and their timing is very good.
Pam D
23rd December 2014

Cannot fault Caremark
I cannot fault the service I receive from Caremark (Winchester and Eastleigh). Really enjoy the visits, no complaints at all.
Jean P
22nd December 2014

Very helpful carers
The carers that come to see us from Caremark (Winchester and Eastleigh) are very helpful and arrive on time.
James T
19th December 2014

Punctual
We are very happy with the service we receive from Caremark Winchester and Eastleigh. The carers are good and are punctual.
Henry S
15th December 2014

Regular carers and on time
The girls who visit from Caremark Winchester and Eastleigh are always regular and on time. We enjoy the visits from the carers and have never had any problems with Caremark.
Gordon W
15th December 2014

Excellent service from Caremark
I only have one visit a week but the girls from Caremark are all very friendly, they always make sure I am OK before they leave, very caring.
Dorothy B
15th December 2014

A Really enjoy working with them
We have been working with the Winchester and Eastleigh team for over a year now and they listen and are very attentive....
John
24th September 2014

A good title ie means what it says
Some 8 months plus since I took up residence under the scheme, am familiar with everything on the program. Am pleased to say I have never noticed/witnessed any variation in all the attention I have required. I am 96 years old, held management status in my employment up to retirement at 60. Horace
Horace D
14th May 2014

The extra mile
I find Amanda at Caremark especially caring. Also Eileen can 'go the extra mile'. All other carers are very good Mrs W
Mrs W
9th May 2014

Caremark is well organised
The office is very well organised and the carers are very helpful.
Ms J B
24th April 2014

Please write a short headline summary
It is good to have regular home carers at regular times. They get to know your needs without having to repeat ourselves to every new carer that come in. Sometimes the changeable hours and organisation skills are a bit lacking
Anon
22nd April 2014

Very happy
At the moment I am very happy with all my home carers from Caremark winchester & Eastleigh and times of visits I Dixon
Iris Dixon
11th April 2014

Very Caring Indeed
Everything is fine and there are no complaints what I see. All the carers are wonderful and very very caring. So I must say there is nothing for me to complain about. I must say Amanda my daily carer is a real treasure. Mrs B Davis
Mrs Betty D
11th April 2014

Generally a very good service
Caremark generally provide a very good service. I G
I G
11th April 2014

Improved with time
Overall Caremark provide a very good service which has improved with time. George G
George G
11th April 2014

Friendly and most helpful
Very happy with the carers from Caremark (Winchester and Eastleigh. They are friendly and most helpful and do all I need at the moment. it is a joy to see them come in every day. Mrs J P
Mrs J P
11th April 2014

Untitled review
I was present when the supervisors from Caremark (Winchester & Eastleigh) did an assessment. I was in awe at the patience and care they took throughout. Please extend my thanks and appreciation. J.O.
J.O.
10th March 2014

Untitled review
We have care at home for my wife who has an unusual form of dementia, she likes the care workers who visit from Caremark (Winchester & Eastleigh). They are friendly as well as professional and at the end of every visit she is happy. The key is the personality of the home care workers we have met as well as a well run and approachable office group supporting their work. NV
NV
10th March 2014

Untitled review
We have enjoyed the company and help of 'D' and 'T', Caremark have now also sent us 'I'. All I have said about the others equally applies to 'I', she is lovely and worked so hard to help us. Aren't we lucky! RA
RA
10th March 2014

Untitled review
My sister and I would like to convey our own thanks to all those at Caremark who helped our Dad live independently over the last months, particularly 'T' who had a mature understanding of his needs and brightened his day. JH
JH
6th March 2014

Untitled review
My Mother was quite anxious when she needed care workers to call and support her in her own home. Full marks to Caremark (Winchester & Eastleigh) for providing an excellent service. The care workers have been very professional, friendly, hardworking and caring. My Mother had a fall this week just before her morning care worker 'S' arrived. She immediately took charge, sought help and advice both promptly and professionally. My Mother has complete confidence in the care workers and looks forward to their calls - nothing is too much trouble for those in the field and the administration staff in the office. We as a family have peace of mind. An excellent company. CW
CW
6th March 2014

Untitled review
I would like to say a very big thank you to Caremark (Winchester & Eastleigh) for sorting out our visits and for being there for Carers and also for us. I do appreciate all the hard work and always being at the end of the phone. D.l.
Dl
6th March 2014