Nobilis Care Limited

Unit 307, Solent Business Centre, Millbrook Road West, Southampton, Hampshire, SO15 0HW


Average review score from 268 reviews




Nobilis Care
My neighbour has 4 visits a day, most days unevenly spaced. On analysis, one period of 4 weeks she had 16 different carers.
Denise F
6th July 2017

Consistently good care
I have had care from Nobilis for several years and it has never changed the quality of my care. The carers respond to all my needs and personality. I can rely on carers coming on time and when I am at this time going on holiday they change times to suit me.
Terry L
12th June 2017

Regular carers
All the carers have helped me very well. I see regular carers that I know and get along with. Very good at their job plus listen to my problems. Help with personal care and also my paperwork that I am unable to do myself without help.
Alice C
12th June 2017

Very good care company
Very good care company.
J Browne
3rd June 2017

Supply all my needs
They supply all my needs.
V. M. W.
3rd June 2017

Nobilis Care
No complaints, all carers are lovely.
Vera C
2nd June 2017

Always friendly and patient
Cares are always friendly and patient.
Helen S
2nd June 2017

Reliable, friendly, competent
Reliable, friendly, competent. First time I have had this type of care, so pleased.
Ann B
2nd June 2017

Carer
Some of the carers are excellent and I have told Nobilis of those I like. There is a difficulty in that 'P' is very reluctant to get up and needs very firm authoritative direction, not a gentle request. Not all carers clear up afterwards. Some are reluctant to give 'P' a bed wash or to shave him.
Anonymous
26th May 2017

Feel very supported
Feel very supported, never had any problems.
Linda B
5th April 2017

Very caring
Very caring.
V Willnecker
24th March 2017

A very caring provider
A very caring provider, I have no complaints.
Anonymous
2nd March 2017

An inconsistent provider
My rota is frequently changed without consultation. Despite many requests for consistency of carers and timings to allow me to book therapy appointments this has been ignored.
Anonymous
20th February 2017

Nobilis Care
No continuity in carers. Never know who is turning. Can be very disconcerting.
Anonymous
20th February 2017

Satisfied with service
Satisfied with service.
Janet C
16th February 2017

Very caring provider
Always ready to help with my care, nothing too much trouble.
Anonymous
10th February 2017

Efficient, on time
Have not had any reason not to recommend Nobilis. 'E' only has carers in the morning and the past couple of months it has been the same carer every day apart from weekends. Very efficient, on time, knows exactly what the needs are. The times have been kept the same too which is good so 'E' has a regular routine.
Susan B
10th February 2017

Very good communication
All calls returned and up to date information and changes always updated.
Tom R
10th February 2017

Very good care
We have had very good care from this agency with polite and respectful carers.
Anonymous
31st January 2017

My opinion
My few weeks with Nobilis have impressed me, keep it up.
Gladys N
31st January 2017

A good quality provider
Good carers, good back office, prompt arrival, kept informed. Only criticism is that a carer will establish a relationship and then be taken away despite still working for the firm without explaination
Neil W
18th January 2017

A caring provider
Care has improved over the course of the caring period in part due to the same carers attending and building a rapport. There was an initial period when poor communication between Adult Health Services and the Care Providers that resulted in a poor response to the patients needs. Once this situation was resolved the care provision has been satisfactory and occasionally exemplary depending on the individuals supplying the care needs.
Anonymous
13th December 2016

Friendly, helpful
Always very friendly and helpful.
Helen S
7th December 2016

Mixed Service
The regular daily visits by the care workers continue to be friendly, helpful and courteous and they carry out various tasks, medical and domestic. lately the visits have been by mainly one worker aided by a small team of standbys. The office staff are also friendly but they do not always give notice of changes to visit times. They do not remember that on one day each week I need an early call as I go to an exercise class. I have had to call them numerous times about this.
Martin H
6th December 2016

Uncaring office staff
Office staff do not communicate very well, unwillingness to provide consistent times and carers to achieve a rapport with carers. Carers are excellent at job but do not get much support from office.
Anonymous
30th November 2016
Nobilis Care Limited replied on 30th November 2016:
I'm sorry to hear you are unhappy with the times and carer consistency. Our office does its very best to balance the needs of each client with the availability carers can provide.

Nobilis Care
Would like to see far less changes to personnel. Get used to people and they are changed.
Anonymous
30th November 2016

Continue to be satisfied
Not in contact with as many people now but depending on need required have passed your name to them.
Joan C
30th November 2016

First class service
The service my wife receives from Nobilis is first class. They are very caring and very good time keepers. I would recommend them to anyone.
Gordon B
30th November 2016

Excellent service
The team of carers provided by the Nobilis team is very good. Mum has built up a good relationship with Kim her regular helper and this is working very well.
Maurice K
29th November 2016

Very happy
Very happy with the care I received, would and do recommend this agency to people who I think it would help.
Ann T
29th November 2016

Wonderful carers
The carers are wonderful.
Anonymous
29th November 2016

Absolutely brilliant with Mum
They have been absolutely brilliant with Mum, they are very caring girls, always on time.
Anonymous
29th November 2016

Extremely good
The homecare provider that I currently have is extremely good. I enjoy the daily visits and time with the carers and in many ways this in itself is a way that makes me feel better.
Daniel A
13th October 2016

Very reliable, extremely caring
They are very reliable carers, extremely caring, they do not miss calls and are always happy to help.
Debra S
8th September 2016

Many good qualities
There are many good qualities with this care provider, the people in the office are always pleasant and helpful and the accounting system is very good.
Ruth G
8th September 2016

Nobilis are very good
Nobilis are very good, nothing is too much trouble. I am very happy with the service provided.
Narnara P
8th September 2016

All sorts
Office staff not very obliging. Far too many different carers. No stability or consistency whatsoever on carers. Carers not happy with management.
Anonymous
6th September 2016

Inconsistent
No consistency. Times vary so much. I am diabetic on insulin and need stability for breakfast etc. 1 week, 15 visits and 12 carers. Carers very nice. Office can't organise at all.
Anonymous
27th August 2016

Carers are helpful
Not happy with service received from Nobilis, communication between their office and us is very poor. Also most of the carers are lovely and helpful.
Anonymous
27th August 2016

They come on time
Efficient, they come on time, friendly and good company.
Anonymous
17th August 2016

Very good care
Very good care given, very pleased with the service.
C Woolgar
17th August 2016

Very caring
Due to one or two members leaving they told me they were sad to leave but I guess move on to further their work. The new staff have settled in and are very caring. The quality of care certainly has not slipped, very reassuring. We are very satisfied.
J Calvert
17th August 2016

A reliable and caring provider
Nobilis is very good at communication with my father, who received care, and with me, keeping us up to date with any changes to the schedule. The carers appear well trained and observant and although they only spend 30 minutes with him as well as giving medication and meals, find time for a chat.
L Herron
11th August 2016

Nobilis support me every morning
Very good at listening to me and my problems. I do not find any faults with them at all. I have been very thankful to have Nobilis support me.
A Cambell
11th August 2016

Excellent
Excellent.
Anonymous
14th June 2016

Very satisfied
We continue to be very satisfied. Staff always smiling and greeting my relative by name and saying goodbye when leaving. Time keeping good.
J Calvert
14th June 2016

Helpful service
Nobilis has quite a large number of staff and until January I used to have a variety of carers visiting daily. Since January I have mainly had one carer which makes for a more consistent service. All the staff are kind, helpful and efficient, though time keeping can be a problem if there is bad traffic.Office staff are efficient and helpful. On the whole Nobilis does a good job.
M Hall
10th June 2016

Caring people
Most of the carers are very polite and caring people and talk to us both.
Anonymous
10th June 2016

Nobilis
The person in charge is unreliable, times keep changing, five different times plus the form for the week. The carers do not know their times and patients from each day. Also too many patients for them to cover and distance. I open the door and someone different is there. Not so bad for my husband as I am here as well.
B Ball
6th June 2016

The best carers
The best carers and a very good company.
A Brown
2nd June 2016

Caring and helpful
I have had care workers from Nobilis for 18 months or longer. The staff are kind, helpful and reliable, carrying out various duties with care and efficiency. They are well trained. In recent months the same staff have been covering my visits which is helpful.
M Hall
31st May 2016

Very helpful and kind
The carers have all been very good to me. They listen to my problems. The care provided is very good.
A Campbell
28th May 2016

A very caring provider
I think the ladies are first class carers. They get me out of bed in the morning, give me my medication, wash and dress me and make my breakfast. They empty my commode and make my meals. They come back in the evening to undress me and get me in bed.
E N Smith
28th May 2016

Love my carers
I love the carers but with Nobilis you get so many different ones all the time. The office staff are OK but the manager Tina is not very nice when you need something doing or changing, she doesn't listen. I can't seem to get later calls as I'd like to go out to see friends but can't as my bath times are too early so I can't go out unless I don't have my nightly bath. But I do love the carers I have. I really need my night bath.
J O'Halloran
27th May 2016
Nobilis Care Limited replied on 27th May 2016:
Unfortunately, when Social Services requested that we support this client, we had advised we only had an 8pm slot available, which the client agreed with. We have subsequently been able to provide a call later at 8.30, but all later call times in that area are already allocated to existing clients. The client is very insistent, but we simply do not have the staff in that area "free" at the time she is demanding.

Friendly and cheerful
Very friendly, cheerful, good on time. Nothing any trouble for them.
G Crumplin
20th May 2016

Caring provider
On the whole carers are very caring.
Anonymous
4th May 2016

Excellent service
These carers are always on time, extremely caring and reliable.
D Saunders
4th May 2016

Excellent service
All the carers that visit Mum are really nice, caring and professional. They are always clean and well presented and we are very pleased with the service they provide. I have a good communication with them and they often let me know if they notice any problems with Mum. They really do seem very caring.
Anonymous
29th April 2016

Very good care provider
I am mostly happy with my care provider.
Anonymous
27th April 2016

A wide range of support
I have praised Nobilis many times to friends and neighbours. Nobilis provide a wide range of support and we continue to be satisfied.
J Calvert
13th April 2016

Polite and friendly
Nothing is too much trouble for my carers. They are always willing to cater for my needs, all are polite and friendly.
B Pidgeon
6th April 2016

Best home care company I have worked for...
I absolutely love working for Nobilis! The company offers fantastic training and career opportunities as well as a friendly office team who strive to do their best to make both clients and staff happy! I love visiting my regular clients and meeting new clients too, my job is rewarding and it gives me great satisfaction knowing I have left a happy glow on people's faces, I've also heard a lot of positive feedback about Nobilis and our fantastic staff from some of my clients which is always great to hear. The only down fall is... no company cars which having a couple would be very beneficial and would save any let downs/disappointments but overall I give this company a 5 star rating
Rachel
24th March 2016

The best
I have nothing to compare Nobilis with any other company but as far as I am concerned they are the best. They are very caring, compassionate people and treat me with loving care and attention at all times. I look forward to seeing them every morning. They help me to get up, wash or shower and get my breakfast. They make sure everything is OK with me and they leave me very satisfied with their services.
B Franklin
24th March 2016

Caring, reliable
Very caring and reliable.
G Budden
24th March 2016

Kind, helpful
Very kind and helpful, good communication, effective, nice manners.
Anonymous
23rd March 2016

A very caring provider
Very satisfied, extremely likely to recommend to others.
E Smith
23rd March 2016

Best company ever
I have worked in care a long time and several different companies and Nobilis are the best. I joined the team about a year ago after being made redundant it was the best move I ever made, the other carer's are very friendly and I have never had so much support from the office staff. The manager of Nobilis is the best she is always there and very easy to talk to, I can not recommend this company enough.
Anonymous
25th February 2016

Happy with the carers
I am happy with the carers I see from Nobilis.
L Ward
24th February 2016

Caring and friendly
Staff always arrive with a smile on their faces and always greet my husband by name. They explain every move and encourage him to help. They never leave without saying goodbye. It is very rare that they are late and when they are we get a phone call.
J Calvert
17th February 2016

Nobilis Care
My carers get me up washed and dressed in the morning. She also has to get my breakfast ready for me to eat and make a pot of tea for me. I would like to mention that I have some caring and kind neighbours.
E Smith
11th February 2016

Very good provider
Very good carers, nothing is too much for them. Always cheerful and chatty.
M Brown
11th February 2016

Happy with the care
I am happy with the care I receive from Nobilis.
Barbara P
11th February 2016

They have been amazing
I would like to thank all of the staff at Nobilis from the carers to the office staff, I have only been with them since December and they have been amazing with coming every day and night on time, but if they are going to be late they give you notice. It was the best thing I have done by coming over to Nobilis, they are great. I have no hesitation in recommending this care company to anyone and everyone, they do what they say they are doing and nothing is too small or big for them. Just cannot explain how happy I am with them all, I keep saying thank you again and again.
Anonymous
8th February 2016

I am pleased with the service
I am pleased with the service received, carers arrive on time and all are willing, helpful and my wife gets on well with them.
D P Crump
18th January 2016

On the whole they are excellent
My only disappointment is that I dont get a whole week with the same person. Over 2 weeks I have had 4 different people, 2 of them have never been before. I accept they have time off. The office staff, I try and accept they have a lot do ongoing. On the whole they are excellent.
M Sharp
15th January 2016
Nobilis Care Limited replied on 19th January 2016:
We always need to build a team around each client, as 1 or 2 carers do not allow us to cover all weekends, training and holidays.. I will pass to the operations team to see how we can improve things for you

Best company to work for
I love the fact that we do not do 15 minute calls. We get to spend quality time with our clients. We get to know them well and even have 2 hours a month of free care where we get paid to do fun things with a client of our choice at no extra charge to the client. We stay with our clients until the job is done no matter how long it takes. We really do care and compared to the other companies I have worked for this one is brilliant and i won't leave. I have enough time to get to most clients. I have access to their care plans and case files via portal. If I need more information I know I can call for assistance. My manager is easily accessible and always ready to listen. I love this company.
S Roth
13th January 2016

A very special and caring company
The girls really care about their clients. I am very difficult to please and change companies very often. I have been using Nobilis for a year now and have no plans to stop as they are lovely. The girls and boys that see me are patient, friendly, they talk to me properly, they take their time and don't mind over running their set times if I am having a bad day. Nothing is too much trouble for them.
A Phillips
13th January 2016

Very pleasant
I am happy with the care my wife is getting. The girls are great, very pleasant.
P Horan
10th December 2015

Very happy
I am very happy with my carers. I think of them more as friends rather than carers. And I look forward to seeing them every day.
B Herring
10th December 2015

Extremely happy with the girls
I have been extremely happy with the girls that come in from Nobilis.
B Pidgeon
10th December 2015

Extremely likely to recommend them
I have been happy with all the carers I have had, very caring, always willing to help.
A O'Donoghue
4th December 2015

A helpful company
Nobilis are a helpful company, I am pleased with the care.
Anonymous
4th December 2015

Very satisfied
Very satisfied with the care service from Nobilis.
G Budden
27th November 2015

See below
My husband has requested not to have 2 male carers together and I have rung and spoken to them on a lot of occasions regarding this and still get 2 males together. Today that happened, also we have a lot of new people that turn up that we do not know. With my husbands dementia he likes to see the same people to build up a bind. As soon as this happens they change them which is confusing and upsetting for him. Again I have spoken to them to no avail.
S Brooker
26th November 2015
Nobilis Care Limited replied on 26th November 2015:
We are sorry that you have not received your preferred carers. I understand from the operations team that going forward we have assigned 1 male and 1 female carers and that we have tried to improve consistency as well.

Pleased with all aspects of care
We are just into the third week but are very happy with all aspects of care. Very friendly and caring staff. A few times they have been a little late due to traffic but I have been kept informed. Very good indeed.
E Smith
25th November 2015

First class care
Nobilis has provided first class service for my mum from the initial contact I had with them. They listened to what we wanted and nothing was too much trouble. All the carers are very polite, well dressed and extremely caring. They treat my mum as if she was theirs. I also like the way they talk to her, they tend to look past her problems and treat and speak to her like an adult. I cannot fault any aspect of her care and all her carers are exactly that, caring and second to none.
R Page
19th November 2015

First class service
I find the service offered by Nobilis to be first class. Carers are friendly, helpful, obliging and carry out their duties with care and attention to detail. Often they have to dash from one side of the city to the other or beyond, in all kinds of weather and traffic. The office staff are cheerful and helpful.
M Hall
13th November 2015

Very happy with my care
I am very happy with my care, everyone at Nobilis is so kind, even the office staff are very helpful.
M Broome
5th November 2015

All the team are very caring
I have no problems with the staff from Nobilis, they are a good team of carers, always helpful. I can honestly say I am pleased they are looking after me.
D Evans
5th November 2015

They all do very well
The carers from Nobilis are excellent. I would also praise the office staff, they are always helpful when I need a doctor.
M Sharp
5th November 2015

Constructive
The only faults I have with my mothers care are listed below. 1. Commode was new and clean, now stained and looks dirty. 2. Switches ie kettle, microwave are left on, I always switch them off after use. 3. Mums hair is never brushed by carers other than Joanne.
J Benning
8th September 2015
Nobilis Care Limited replied on 8th September 2015:
Thank you for your feedback. I have passed your concerns to the care team, and I hope that these improve quickly for you.

A vital service
Carers form Nobilis are lovely, no problems at all them, really nice ladies. They picked up my relative not seeming right and contacted me and it turned out to be a UTI. They do that little bit extra as regards house chores if they notice something needs doing. The carers provide a vital service helping her wash, dress, make the bed, my thanks to them all.
S Ballard
8th September 2015

Caring and gentle
The care offered by Nobilis Care is generally very good and most of the carers are caring and gentle.
CW
20th August 2015

Very reliable
Over the years Nobilis Care have been very reliable.
H Stares
11th August 2015

My carers help me knit
I am happy with all of my carers from Nobilis Care. I knit for the baby unit and animal hospital and my carers help me to sew squares together to make blankets.
Anonymous
5th August 2015

Very Satisfied With Service
I'm very satisfied with all the carers from Nobilis Care, they were very helpful. No complaints at all.
Kathleen S
30th July 2015

An excellent home care provider
Nobilis is an excellent home care provider with cheerful, helpful, caring staff. Very professional, both in the home and the office.
M Hall
30th July 2015

Always friendly
The carers always greet us with a smile, they explain each move they make. We receive a phone call if and when staff may be late mainly due to traffic problems. We are also notified by phone should there be a change of staff.
J Calvert
23rd July 2015

Always polite and helpful
Quite happy with the service from Nobilis. They are always polite and helpful, very punctual, and they always phone me if the carer is going to be late.
E Severn
21st July 2015

A very good service
I am very happy with what the carer from Nobilis Care do for me. I would like to continue having care from them the way it is at the moment without any changes.
Anonymous
21st July 2015

Very happy
Very happy with the service received from Nobilis Care in Southampton.
G Budden
21st July 2015

Excellent home care
I am very happy with the service provided by Nobilis Care and would like to maintain their services.
M.R.J.
20th May 2015

I feel well cared for
I feel well cared for by Nobilis Care, I find that all members of staff are quite good and kind.
Anon
15th May 2015

The carers are all wonderful
I have had four carers a day for the last year from Nobilis Care. They are all wonderful, usually on time and well trained. If they are going to be late the office rings me. I have had carers for 15 years and Nobilis are the best.
Jean M
15th May 2015

Always friendly and smiling
The carers from Nobilis Care are always friendly and smiling and greet my husband and talk to him. They explain each move, relaxing him which pleases me. I have no worries letting them help him. We can find no fault with Nobilis and feel quite certain they will always keep their high standards.
Joan C
15th May 2015

Very efficient and caring
Nobilis Care always ring if they are going to be delayed. The carers always wear fresh uniforms, they ask what they can do extra for me. They are respectful of my needs and my dignity.
Eileen S
14th May 2015

Punctual, friendly
I am very happy with the help provided by Nobilis Care. The carers are always punctual, friendly, well turned out and wiling to do any extra jobs if there is time. They are especially patient with my 96 year old husband.
Joy C
14th May 2015

Very pleased with the service
I am very pleased with the service carried out by Nobilis Care. I would be happy to recommend their services to others.
Gordon B
14th May 2015

I would recommend them to anyone
I have been very happy with all of the carers I have seen from Nobilis Care and I would recommend their home care services to anyone.
Mrs S
14th May 2015

A very caring provider
We only used Nobilis Care for a short while, however the service they provided was efficient and kindly administered and my contacts with the company were always helpful and obliging.
Peter J
6th March 2015

Considerate, no problems
We are happy with the service provided by Nobilis Care. We appreciate that they take the trouble to inform us if any carer is likely to be late, and also that they can be contacted at any time if needed.
Donald W
6th March 2015

Kind and helpful carers
I always look forward to seeing my carers from Nobilis Care, I especially like seeing the same carers regularly. They are kind and helpful and I really enjoy it when they have time to sit and have a chat with me.
Jean F
5th March 2015

Very pleased with Nobilis Care
I have been very pleased with the care provided to me by Nobilis Care, Southampton.
Anonymous
5th March 2015

Well done to this firm
The care I receive from Nobilis Care is second to none. I am always treated with dignity and they encourage my independence, nothing is too much trouble. Perfection, well done Nobilis.
Anon
5th March 2015

Satisfied with continuity
I am satisfied with the continuity provided by Nobilis Care and the carers are OK.
Anonymous
4th March 2015

Pleased and impressed with the service
I have been pleased and impressed with the service given by Nobilis Care since I started with them in August 2014. The staff attend reliably and regularly and are invariably cheerful, friendly, efficient, helpful and caring. Time keeping can be a little erratic due to traffic and the nature of the job. Office staff are always pleasant on the phone.
Martin H
4th March 2015

Very satisfactory
The service provided by Nobilis Care is very satisfactory.
Anon
4th March 2015

Friendly, punctual
Carers from Nobilis have good time keeping, should there be a delay there is always a phone call to let us know, mainly due to traffic problems. Staff are very friendly, they talk to my relative and tell him every movement they are making. Very reassuring.
Mrs C.
3rd March 2015

Care is excellent
The care supplied by Nobilis Care is excellent.
Lady T
3rd March 2015

Efficient care providers
Nobilis Care on the whole are an efficient care provider. They have never let me down, always visit on time as arranged. Consistent cover is helpful to provide continuity, the costs are reasonable and the carers are pleasant and well trained.
Liz O
3rd March 2015

Very, very pleased with the care provided by Nobilis
I have been very, very pleased with the care provided by Nobilis Care. My carer makes sure that all of my needs are met. If there was a league table she would be top as a carer.
Anonymous
2nd March 2015

Professional care agency
Generally I find Nobilis a good professional care agency. Carers are excellent and thorough, communication between their office and my daughter is very good.
Mr Hinson
4th February 2015

Best home care company I have been with
I am happy with all aspects of the care I received from Nobilis Care. There are no missed calls and the carers are always pleasant. They are the best home care company I have been with.
M.P.N.
4th February 2015

I rate them one hundred percent
I am very, very happy with Nobilis Care, especially with my regular carers. Nothing is too much trouble and she makes me feel relaxed. As for the office they are always friendly, polite and keep me informed. I rate them one hundred percent.
Peter P
4th February 2015

Reliable
Nobilis Care in Southampton provide a good, reliable service.
Philip L
8th October 2014

Happy with the care
I am happy with the care I receive from Nobilis Borris M
Borris M
30th July 2014

Untitled review
I have tried several Care Agencies so have experienced the different standards. Nobilis are by far the best. I found the standard of carer high, with a truly dedicated and conscientious team, not only the carers but also in the office. With my changing needs Nobilis has always delivered the best individual care to suit me. My carers and Nobles staff put my needs and feelings as paramount, that may sound obvious but, standards of some agencies fall short. They really do care.
Review provided by
Beryl Easter
9th July 2014

First class
I have found the service from Nobilis Care to be excellent, very efficient. Mrs I.L.
Mrs I.L.
8th July 2014

The care my Mother receives is excellent
The carers from Nobilis Care are cheerful and my Mother looks forward to a chat. They go the extra mile! One carer, on finding out it was her birthday, popped out and came back with a lovely plant, in the middle of a busy day. Thank you Nobilis, I know my Mother is in good hands.
Anon
8th July 2014

My Mother has excellent services
My Mother always looks lovely and cared for. She is more stimulated by having carers 3 times a day, as she has dementia this is very important. Without this fantastic support from Nobilis Care I do not know how we would cope with mum staying in her own home. M.J.
M.J.
8th July 2014

Friendly, efficient, approachable
The staff at Nobilis Care are very friendly, efficient and approachable. Antony W
Antony W
8th July 2014

Outstanding service
Nobilis Care provide an outstanding service, Food, Care, chats, dealing with unpleasant accidents and laundry. Jon R
Jon R
8th July 2014

Good, very caring
I am very happy with everything from Nobilis Care. Alice C
Alice C
8th July 2014

Extremely satisfied
I am extremely satisfied with all the carers from Nobilis Care attending to me in the mornings and evenings. They are always on time and no bother at all. Mr V H W
Mr V.H.W.
8th July 2014

A very caring provider, and friendly
Lovely to see the Nobilis staff arrive with happy, smiling faces. They explain every move to my husband and encourage him to help and never leave without saying goodbye to him. Always get a phone call if late which is very rare and mainly due to traffic. The calls are reassuring and my husband is very relaxed.
Joan C
7th July 2014

Very pleased
We are very pleased with the help and support we receive from the people at Nobilis Care
Dorothy B
7th July 2014

Extremely happy with the care provided for my husband
The carers from Nobilis are very professional in all aspects and relate very well to us both. They are skilful at their job, well trained. They are cheerful and provide lots of sunshine in our lives. They provide useful feedback and I feel very supported. A great bunch of people who do a difficult job well, very reliable. Anne P
Anne P
7th July 2014

Punctual, polite and cheerful
Generally Nobilis provides very good care and all aspects of administration. Carers are punctual, polite and cheerful, mostly gentle and unhurried.
Carol W
3rd July 2014

The carers are friendly and caring
We are very happy with the ladies from Nobilis Care that come to care for my wife. They are friendly and caring. Antony W
Antony W
1st May 2014

Happy smiling faces
The carers from Nobilis all arrive with a happy smiling face and say 'Hello John'. They explain each move and what they are going to do. It is lovely to hear them talk with John and often I hear them laughing and joking. Always say goodbye, see you again... On the odd occasion if late (only 5 to 10 mins) we always get a phonecall. Due to this we can both relax JC
Mrs J.C.
24th April 2014

Very pleased
I am very pleased with the care package my Mother receives from Nobilis. I have met almost all her carers and they have been kind and friendly and always treat my Mother with respect. Many do over and above what has been asked of them and from my point of view it is wonderful to know that my Mother has good care every day. I live half an hour away and get to my Mother's quite frequently but another pair of eyes looking out for her is very reassuring. I know my Mother really looks forward to her carers coming. Mandy G
Mandy G
24th April 2014

An outstanding care provider
Nobilis is an outstanding care provider. Carers visit my 94 year old Mother 3 times a day. They are kind and Mum looks forward to the visits. Carers are very attentive to her physical health noting and recording every detail and informing me off such things as a need for a nurse to call. The kitchen is always cleaned after meals have been prepared. Bathroom and bedroom always tidy Jon R
Jon R
24th April 2014

Very happy
I am very happy with the way Nobilis Care works along with my Father Mrs S T
Mrs S.T.
24th April 2014

I would strongly recommend Nobilis Care
I have no criticism at all of the Nobilis Carers who attend my mother. It is quite clear that they always have her best interests at heart and I am confident that she is well looked after. It is always a big step to entrust a loved ones care to a relative stranger but we have and I can't praise Nobilis highly enough. I would strongly recommend them Keith B
Keith B
24th April 2014

Quite happy with the service provided
Quite happy with the service provided by Nobilis Care
Anon
24th April 2014

Kind, considerate carers
Nobilis are good timekeepers, kind and caring carers. They are always cheerful and get on with caring for my husband in a professional manner. Musselwhite
Musselwhite
11th April 2014

A very caring provider
Very happy, lovely girls and boys Mary Gray
Mary G
11th April 2014

Happy
Quite happy with the service provided
Anon
11th April 2014

Please write a short headline summary
My carers are very friendly and helpful and I look forward to their visits three times a day. They do everything that I need doing and find time to have a lovely chat about their news and mine. These chats are really good for me as I can't get out to see people these days. I have a daughter and son-in-law who visit three times a week and they appreciate the carers too as it gives them peace of mind to know that I am being so well looked after. I really enjoy Nobilis' 'quality time', when I get an extra free hour for whatever I would like. In the last three weeks I have had three extra hours when a carer has come to share a tea and chat with me. it has been lovely. I can honestly say that Nobilis have made a great difference to my life Jean F
Jean F
11th April 2014

Please write a short headline summary
The care package from Nobilis is for my Father, he lives in a one bedroom flat sheltered accommodation. He now has dementia, his mobility is not good and is registered blind. He is 97 years old and does not take help very readily having not needed help until May 2013 when he was diagnosed with dementia and had been in hospital for a month after a fall. Nobilis have only been caring for my Father since 29th January 2014 but up to now I have been very pleased with the level of care he is getting, the carers I have met are very friendly and polite and most importantly they are looking after him. Two minor hiccups have occurred but have been address, no one is perfect Ann D
Ann Dexter
11th April 2014

Please write a short headline summary
I am quite happy with all the carers. No fault at all, very pleasant and on time B Searle
B.S.
11th April 2014

Most very good
Times are sometimes not to my rota. Some of the carers don't know what they are doing. I would like to be notified if carers are going to be early or late. Most of the carers are lovely and helpful
Anon
11th April 2014

Very pleased with Nobilis
Very pleased with the service we receive from Nobilis care G Budden
Gordon B
11th April 2014

Recommended
As a client, I recommend Nobilis Care M Fensome
Martin F
11th April 2014

Untitled review
Although we cannot compare with any other service, Nobilis started to help from November 2013. We have been very pleased with all the staff. Should the helper be late, we are contacted by phone within ten minutes, excellent. All staff clean and very pleasant, also they talk to my husband. They never rush or dash off when allotted time is up. I like the way they are given travel time between clients. This is very important and helps to relax the client and staff. Five helpers have been more regular so routine well known. One small suggestion, if client is male maybe more male carers.
JC
11th April 2014

Untitled review
Happy with most carers, however some seems to be in a hurry. Telephone calls to Nobilis have not been pleasant at the beginning when I talked about so many different carers coming and some were not so understanding of my English language barrier. This has improved. Now I have two regular carers which helps me to get to know them and vice versa. This form was filled in by next of kin and client Maria Almeida
Maria Almeida
11th April 2014

A very caring provider
Very happy with Nobilis Care. Lovely girls and boys. Mary G
Mary Gray
9th April 2014

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The person from Nobilis Care is always on time and very caring.

19th February 2014

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Nobilis Care are friendly, sympathetic, sensible, encouraging and supportive. E Grant
E Grant
11th February 2014

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I received an excellent service from Nobilis Care.

11th February 2014

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Their time keeping is very very good and they have smiling happy faces.

11th February 2014

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The carers from Nobilis Care are on time and try to help whenever possible. They take an interest and are sympathetic to your needs. Ann
Ann
11th February 2014

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The carers at Nobilis care are of a very high standard. My carer's dedication and commitment to giving me her best service could not be any more.

11th February 2014

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Nobilis carers are always encouraging to the patient and are reliable time wise. Farran
Farran
11th February 2014

Untitled review
I have found that all the carers at Nobilis Care are kind and helpful and nice to know.

16th January 2014

Untitled review
Nobilis Care, Southampton, take the burden of managing alone with my husbands needs. Mrs Holley
Mrs Holley
16th January 2014

Untitled review
Nobilis Care are reliable, always phone to say if a carer is held up due to traffic etc. They do a good job.

16th January 2014

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Nobilis Care, Southampton, are excellent.

16th January 2014

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The care I receive from Nobilis Care is excellent. Ms J Hooper
Ms J Hooper
16th January 2014

Untitled review
The ladies from Nobilis Care are very sypathetic and the care is excellent. Mum actually enjoys her showers. Notes are left for me such as shopping lists, very helpful. Outstanding service!! Jon Rich
Jon Rich
16th January 2014

Untitled review
Most of the time I get good service.

16th January 2014

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All the carers from Nobilis Care are so friendly and efficient and always arrive on time. Mrs Musselwhite
Mrs Musselwhite
16th January 2014

Untitled review
The staff from Nobilis Care in Southampton are very helpful. P Quenault
P Quenault
4th November 2013

Untitled review
We have only very positive things to say and have thanked the stars (and our very good judgement! :-) for choosing Nobilis. Nikki played a very big part in our decision as she stood out a mile from the other care representatives we met and gave us great confidence in our choice. And boy, it was the right choice!! Debbie
Debbie
1st November 2013

Untitled review
Nobilis Care in Southampton are very pleasant to deal with if you have a problem, never rude. M Borowicz
M Borowicz
22nd October 2013

Untitled review
I am really happy with Mum's carer from Nobilis Care, she is happy and cheerful and Mum is at ease in her company. She gets a lot done in the hour but never appears hassled and is in there with the needs of an elderly and forgetful client. I like the fact that there is one charge that applies weekdays, weekends and bank holidays, keeps it simple. S Clark
S Clark
11th October 2013

Very good with both of my sons
The two carers who we use are great guys. Very good with both of my sons and you are always able to know what is going on with Nobilis Care. Mrs Tina Stubbs
Mrs T Stubbs
31st July 2013

Untitled review
I have never been let down by Nobilis. G Cook (Client)
G. Cook
23rd July 2013

Excellent communication
Nobilis has excellent communication, special thanks to Nikki Boon. Keith Murrell
Keith Murrell
23rd July 2013

Untitled review
Nobilis are generally fairly reliable, cheerful, and efficient..

23rd July 2013

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Nobilis make regular visits. Mr H.J. Brayley
Mr H.J. Brayley
22nd July 2013

Untitled review
All the helpers have been helpful and prepared to put up with my sense of humour. The visits are always maxed with laughter!.

20th July 2013

Very good carers
I like the carers at Nobilis Care, I find them to be very good. Raymond S-O (Client)
Raymond S-O (Client)
12th July 2013

Befriended in her time of need
To all the staff at Nobilis Care. I would like to say a big thank you for all the help and support you gave Susan and myself over the last six weeks. A special thanks to Wendy and Kelly who cared and befriended Sue in her time of need. Susan and David C
Susan And David C
11th July 2013

Untitled review
Many thanks for all your kindness shown to my mother. She is now in Devon with a view of the countryside. I know she misses you all and her home but hopefully she will settle. Our best wishes to all at Nobilis, your care and attention was much appreciated. Susan K
Susan K.
3rd July 2013

Untitled review
On behalf of my Mum I would like to thank you and your team and especially Ann, for all the time and care you have given to us as a family. Although we knew that the time was approaching when mum would need more help than we were able to give, with all your help she has stayed at home another 3 months. How glad I am that I found Nobilis on the Internet 3 months ago, at the time we did not know what help we were looking for but with your help it was all sorted out within a week, including your visit Nikki to mum. A special mention also must go to Ann, you were brilliant and mum really looked forward to your visits. So everyone at Nobilis from the top to the bottom, thank you. Very best wishes to you all Angela Hill.
Angela Hill
27th June 2013

Untitled review
Nobilis have a very friendly, helpful manager and carer. We are very pleased with the service so far. Audrey King
Audrey King
8th June 2013

Untitled review
I send my sincere thanks for the good care your staff gave to 'D' in attending him each day during his illness. I know how grateful 'D' was. It was hard work but also very rewarding. Again my thanks to all at Nobilis Care.. Mary
Mary
7th June 2013

Untitled review
The staff at Nobilis in Southampton are cheerful, reliable and caring. We cannot fault them.
Sam
6th June 2013

Untitled review
Nobilis provides good care.

9th May 2013

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Thank you to everyone at Nobilis Care for helping to make our mother?s last few months in her own home as pleasant as possible. She is now in a care home and seems to be settling in well. She often speaks of her kind carers at Nobilis especially Charlotte Steward. Special thanks also to Nikki Boon and the office staff for your excellent family support with regular updates. We have recommended Nobilis to other families and will continue to do so in the future. Regards The Boyd Family
The Boyd Family
1st May 2013

Untitled review
Nobilis have been so helpful and so very caring, and nothing seems to be too much trouble. Ranging from personal help and even some house-hold chores.

29th April 2013

Untitled review
I value a great service and Nobilis Care provide this.

6th March 2013

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The girls from Nobilis are friendly and very thorough..

28th February 2013

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The empathetic carers from Nobilis are good at time keeping..

28th February 2013

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Nobilis are efficient, kind and reassuring.

25th February 2013

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Nobilis get top marks for reliability, trustworthiness, reassurance and quality. They do what they say they will do.

14th February 2013

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Nobilis in Hampshire provide a prompt and consistent service.

14th February 2013

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I like the continuity of having the same carer and the staff are caring.

13th February 2013

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Nobilis get top marks for reliability, trustworthiness, reassurance and quality. They do what they say they will do.

13th February 2013

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Nobilis in Southampton were very good as always.

8th February 2013

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I would highly recommend using Nobilis in Hampshire for domiciliary care.

1st February 2013

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Thank you! I am very, very happy with Auntie?s home care.You all do an amazing job!.

13th December 2012

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Extremely well organised, always informed by post each week which carer is coming (either one of two assigned to my husband). Carers always on time, very kind, efficient and do an excellent job. Communication with head office is very good and feedback forms on carers are sent regularly.. Jenny Helymar
Jenny Helymar
13th December 2012

Untitled review
Sabrina and Liz from Nobilis Care kindly spent extra time to take my daughter swimming. We weren't sure how she would react to the noises of the pool but it was a successful outing. It's nice that she could be supported with an activity I could not necessarily take her to do. My daughter has trust in both her carers in the activity and enjoyed it. Tracy (Mum)
Tracy (Mum)
5th December 2012

Untitled review
Although Mum didn't really like the idea of having support she seems very happy with the way things are going at the moment. Having a key worker is very important so that she sees a familiar face every day instead of seeing different people all the time. The care from Nobilis gives us great peace of mind because we don't have to worry so much about Mum being on her own all the time and something happening to her. Having Charlotte take Mum to appointments such as the dentist has helped us immensely as a family because due to distance we are not always available to accompany her without a long journey and a day off work. Kind regards Jill
Jill
14th November 2012

Untitled review
I wanted to thank you all once again for the excellent service you provided us at a time of crisis for our mother. Your agency shone out with compassion and capability compared with everyone else we were talking to at the time and I would have no hesitation in recommending you as outstanding in your service. Please thank Charlotte once again , she did an amazing job and is a credit to your team. Thank you again. Catherine H.
Catherine H.
8th November 2012

Untitled review
My wife and I have had the good fortune to have the assistance of your team. I fully appreciate the help and care given to my wife and indirectly to me. Nobilis Care was selected by my son and my wife's daughter (over here to help from Canada) I had a rather slow recovery from a hospital challenge and these two searched and interviewed several agencies. Nobilis ticked all the right boxes and cheerful carers always turn up on the appointed time, important for established routines. Expert carers, knowledgeable and patient and always with a smile. Over the weeks I have learned how hard working on behalf of all people in need of care, no matter their needs. Simply, thank you Nobilis Team A J Cooper
A J Cooper
7th November 2012

Untitled review
We tried very hard to keep mum out of a nursing home for as long as possible and a very large part of the credit goes to the girls at Nobilis. THANK YOU, THANK YOU for ALL your help over the months, your understanding and most of all, your care for all 3 of us. Gem & Bob C
Gem & Bob C
6th November 2012

Untitled review
I would like to take this opportunity to thank Nobilis Care for the very efficient way your company has provided care, and for the very high standard of carers. everyone has been pleasant, cheerful and efficient and I would ask you to pass on our grateful thanks to all who have been involved.

11th October 2012

Untitled review
Great service, we are very blessed.

11th October 2012

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Will (and Robert) provide and excellent standard of care for Morgan. I am quite confident in leaving him with them. Thank you so much. Sandra.

11th October 2012

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We will genuinely miss all our carers at Nobilis Care in Hampshire and if your other clients need references for any of them, we will gladly give a reference for all of them. It's been fantastic working with you all.

8th October 2012

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Geoff and I appreciate all that the carers at Nobilis do for us. Geoff and Pauline.

4th October 2012

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The carers from Nobilis Care are friendly and professional..

11th September 2012

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The carers from Nobilis Care are friendly and professional..

11th September 2012

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Having Carers that care so much about the children is excellent from Nobilis Care Mrs Freeman.

2nd September 2012

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Home carers are punctual, very kind and caring. They are aware of changed and potential problems and act on it.

2nd September 2012

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Dear Nikki, we would like to say a big thank you to you and all the Carers who attended our Mother, Doris in her final few days, and for the support you gave us during this difficult time. We very much appreciated the sympathy card you sent. Mr & Mrs G

31st August 2012

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Nobilis in Southampton are excellent carers who really care.

28th August 2012

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Nobilis Carers in Hampshire always arrive on time.

24th August 2012

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Staff at Nobilis Care always introduce their selves, work hard, are caring, intelligent and flexible.

23rd August 2012

Untitled review
I have used several agencies, all have different standards. Nobilis is at the top of the list (Very Good!). The standard of care is high, they do this job because they want to, not because they cant get anything else. Keep it up! Nobilis is flexible (ie take me shopping, swimming etc), caring and importantly intelligent high standard staff.

17th August 2012

Untitled review
Nobilis in Southampton are excellent carers who really care.

14th August 2012

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The carers are on time and are good.

9th August 2012

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The carers from Nobilis are very thorough in what they do.

27th July 2012

Untitled review
I would recommend Nobilis Care for domiciliary care in the Hampshire area.

26th July 2012

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I would highly recommend the domicillary care that Nobilis in Hampshire provides.

25th July 2012

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Nobilis Care is excellent.

23rd July 2012

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The carers at Nobilis are excellent..

20th July 2012

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Nobilis Care are reliable, trustworthy and willing helpers..

20th July 2012

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Most of the carers very helpful, work well and on time. Because I get good care I can stay in my own home.

20th July 2012

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Callum's support worker Lauren is amazing, she is kind, caring, friendly and always ready to help as a family we love her, and Callum adores her!

19th July 2012

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Mostly kind, helpful and cheerful staff. All have a smart appearance.

19th July 2012

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I am very satisfied with Nobilis and they are all willing to help.

17th July 2012

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Lovely carers- very good response in requests for help.

16th July 2012

Untitled review
Helpfulness. Very pleasant and caring staff.

16th July 2012

Untitled review
We were using a care company for over a year and in that time we had experienced various problems, carers not turning up, medication not being given, very simple instructions not being carried out. We decided to look for another care company after, what we viewed as a serious incident one weekend. The carers appointment was cancelled but the carer still turned up for the appointment, gave my mother her medication and didn't fill in the meds log before leaving. We arrived to give my mother her medication and was told by mum that she had already had it. We checked the log, no record, but mum, who has Dementia, was adamant that she had taken it. Luckily I rang the office and got them to check, only to be told a few minutes later that the carer had not got the message that the appointment was cancelled. My mum is on some serious medication and the consequences of 2 lots do not bear thinking about!!!!!!!!!!!! My husband found Nobilis on the internet, he chose them as they were more Dementia Centred. He filled in the details on the screen and was contacted within 15 minutes to arrange an initial appointment. We met Nikki, who came to our house on time and spent over an hour with us getting as much information as she could to work on a Care Plan for my mum. We then arranged a further appointment for her to meet mum the following week where she took more information to complete the plan and also took note of things like, smoke detectors, trip switches, trip hazards etc something we had not experienced previously and left both me & my husband surprised and very impressed. Their terms of payment etc were all explained in detail and any questions we had were answered simply and professionally. In the intervening time before Nobilis care started, Nikki was in regular contact advising of progress. Since The Girls (as they are affectionately called) started, my mum has come on in leaps and bounds. She has a small team of regular girls (2-3) who care for her during the week, half an hour in the morning then an hour at lunchtime when they sort out mums lunch and prepare her a light meal for tea time. ALL the girls we have met (& we have tried to meet them all on their first visit just to show them where everything is etc) have been polite, caring, courteous, professional and well informed. They treat mum with respect and she so looks forward to them visiting and when they have finished doing their jobs, they sit and chat to mum about her past which mum loves and also simulates her brain. Everyone has noticed what a difference the girls have made to my mum and it's good to know there are good care companies out there. Nikki contacts me on a regular basis to check progress and the carers are also shadowed at times by the office staff. Mrs G. C.

15th June 2012

Untitled review
I would like to take this opportunity to thank you for the very efficient way your company has provided care, and for the very high standard of carers. Everyone has been pleasant, cheerful and efficient and I would ask you to pass on our grateful thanks to all who have been involved. Mrs Sawyer (Daughter of Mrs M)

11th June 2012

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Staff at Nobilis Care are caring, helpful and willing. Elizabeth

17th May 2012

Untitled review
On behalf of our whole family I cant thank you and the team enough for the love and support you gave to both dad and mum. I know they both really appreciated the time everyone spent with them, and the care shown to dad was fantastic. I am so pleased that there was lots of fun and laughter with the girls over the last two days, and dad was in a happy environment.

30th April 2012

Untitled review
All the Carers at Nobilis in Southampton are much appreciated. They are always on time which must be sometimes difficult with so much traffic at times. They have all contributed to making Pat's (George) life comfortable, for which we are both pleased..

26th April 2012

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I am treated with dignity and respect by everyone at Nobilis Care.. Sandra Holland

11th April 2012

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Nobilis Care have very caring staff.. Val Denyer

11th April 2012

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Your carers have been coming to me since December & I appreciate their cheerful & understanding of the problems at old age and I am very grateful. In particular Rachel who comes here mostly is always willing to do whatever I ask & I very much enjoyed a recent "extra" - a sunny afternoon in my wheelchair at Victoria Park - thank you for your well organised service. Molly Tanner

11th April 2012

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Nobilis Care's very kind and understanding approach to us and our situation. You're ability to meet our requirements at short notice.. Pauline Vallance

9th April 2012

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All the staff from Nobilis Care work well with Amy. Tracy Allen..

5th April 2012

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The service I receive from Nobilis Care is always excellent..

4th April 2012

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Brilliant service from Nobilis Care, John not only gets a shower and shave but a good conversation. Jenifer Helyar.

4th April 2012

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I would recommend Nobilis care in Hampshire.

27th March 2012

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I would highly recommend using Nobilis Care for Domiciliary Services in Hampshire.

26th March 2012

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Nobilis Care's Katy & Lauren are fantastic.. C Gregory

25th March 2012

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Nobilis Care is tailor made for your own specific requirements. Fabulous team support also. Mrs S. Walton

23rd March 2012

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The care shown from Nobilis on 1st Feb when bringing Heather back from hospital and finding no heating in the house, staying with her for 6 hours until the matter was resolved was exceptional. Well beyond the call of duty and was most appreciated!. Frank Meechan

23rd March 2012

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Nobilis in Hampshire provide reliable assistance. Mrs Jean Edelsten

22nd March 2012

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Will from Nobilis Care in Hampshire is remarkably professional, kind and patient. As a family, we really value his work with Morgan. Sandra

21st March 2012

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Nobilis Care in Hampshire are reliable and punctual.

27th February 2012

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My husband benefits in many ways and is very pleased with his care. Jenifer Helyar

27th February 2012

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Dear All at Nobilis Care in Hampshire, My wife, Arianwen and I would like to say a very big thank you for all the care nanny received from your team of carers, she had her wish to remain in her home and that meant a lot to her. Please pass on our most sincere thanks. Cliff & Arianwen

21st February 2012

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I would like to thank all at Nobilis in Hampshire for the excellent service which you have provided. It is much appreciated by Mum and the family. We would certainly be happy to use your services in future if the need arises.

21st February 2012

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To all the boys & girls at "Nobilis" just to thank you all for your care of our father, Harry. As you know it was no longer enough for him, as he didnt like being left alone even for an hour or two. You'll be relieved to know he is doing well at the hospital, and onThursday he is going to stay at woodley grange care home. He has a lovely new room in the newly refurbished wing, and is able to take his chair and a few personal items with him. We hope he will soon settle in and he will feel "at home" there. Thank you again. Best wishes from Jenny

21st February 2012

Untitled review
Dear Mr Watts, Mum and I would like to express our heartfelt thanks to all of your team, who cared so wonderfully for Allan Cook. I know that without your conscientious and compassionate carers, Dad's last three months would not have been bearable. They were a team to be proud of, so thank you so very much Nobilis. June Cook

3rd February 2012

Untitled review
I would like to thank all the staff of Nobilis in Hampshire who have worked with Nicky this past year for their excellent, kind care that they have provided for Nicky, (especially Jess and Cheryl) Cheryl and I will put a lot of effort and care into Nickys birthday this year, so thank you both. With all good wishes for the future. Rachel

3rd February 2012

Untitled review
I would like to take this opportunity of expressing my thanks and appreciation for all the expertise, care, friendliness and professionalism extended to our client, Mary, who sadly passed away in Basingstoke Hospital on 8 March 2011, after a brief illness, of pneumonia. It certainly goes a long way to the caring of my clients when they are happy and content with the care they receive from carers provided from companies such as your own. Mary only ever was happy with the service provided by your staff, especially Jeanette, who attended her more regularly than others. I would also like to say how much the assistance afforded me with extra medication and my requests for showering etc. On specific days (to accommodate dressing changes on Mary's legs) were always complied to. Further, how the notes from carers on their observations afforded me valuable information when assessing Mary and making arrangements for professional medical visits, e.g. Doctors, District Nurses, etc. I must also commend your office staff for their professional approach and knowledge of my client whenever I telephoned. From my experience with your company, and my contented client as support, I would certainly take pleasure in recommending your services whenever I am afforded the opportunity. Keep up your good work - it truly is appreciated by more people than you know. Regards Valerie Allibone

2nd February 2012

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Dear Nobilis in Hampshire, I would like to thank you all for the excellent care you gave my Mother over the past few months. Your company and your excellent staff could not have been bettered. It was the best end to a life that could be. Moira Summers especially became a 'looked for friend'. I would be happy to recommend you to anyone and, as well as my Dr., I shall tell my mother's own Dr. what a very good company you are. Elsie Whitemore

17th January 2012

Untitled review
I am writing in the hope that you may welcome feedback about one of your care workers, namely Carol Ward. Carol has been coming to us since August 2009 to look after, bath and put to bed our five year old daughter Hannah. At all times she has been punctual, polite, hard working and remaining calm under pressure. Her contribution has ensured that the pressures that my wife Jane faced have been largely reduced. I believe Carol to be a great asset to your organisation. Robert Rudlin-Jones

30th December 2011

Untitled review
Erika from Nobilis Care has been working closely with a service user on my case load for the past few moths and her input has been invaluable. Erika entered a very complex social situation but by using her excellent communication skills, patience and knowledge she was able to improve the day to day life of the service user. I strongly feel that Erika has gone 'above and beyond' in her role as a support worker and the regular feedback she provided enabled me in the assessment process. Erika never failed to practise in a manner which was professional, empathetic and respectful, always paying attention to the service user's wishes and dignity. I would like to thank Erika and hope that this letter will ensure that her outstanding attitude receives the recognition it deserves. Erika will no longer be supporting this lady as she has now moved to a residential nursing home. I hope, however, that she is aware of the pivotal role she played in maintaining the service user's quality of life and overallhappiness. Hannah Pearse - Senior Community Nurse

21st October 2011

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Dear Selina and Damon, I think you will almost certainly be aware that Kathleen passed away last Friday. It was something of a shock for the family coming so soon after the passing of Jeffrey. Rodney, Jeffrey and Kathleen's son, will be arriving in the UK tomorrow to prepare for the funeral and to begin dealing with the practical issues involved. We would like to thank everyone at Nobilis in Southampton for all your support for both Jeffrey and Kathleen over the last couple of years. We are aware that Jeffrey came to greatly trust and depend on you both and of course all the Nobilis carers and Kathleen enjoyed a close relationship with many of her carers. Tracey White

20th June 2011