Bluebird Care Stafford

8 Marconi Gate, Staffordshire Technology Park, Stafford, Staffordshire, ST18 0FZ


Average review score from 19 reviews




Bluebird Care Stafford
My thanks to the carer for the time she had spent with J yesterday whilst she was unwell. She not only arranged transport for J to get to the hospital but also made calls to inform the relevant people. She then went above and beyond to ensure J was okay she stayed over an extra 40 minutes at the call. We were very happy with her hard work and the dedication she has for her customers.
Peter M
8th February 2018

They have gone the extra mile
I am happy with all of the carers. They have gone the extra mile by spending nearly an hour at the call when it was meant to be half an hour. The carers have been a great help to me and have helped the district nurses. I am glad to have had those carers.
Peter D
23rd January 2018

Always ready to help
I would like to thank everyone at Bluebird for the help you have given my parents over the recent 7 months. They were very grateful for your help which enabled them to live in their flat despite severe pain and disability. On several occasions your carers stayed well beyond their planned hours to help with emergencies, and were always ready to help with the constant problems that my parents experienced. In the end they needed 24-hour assistance and so have moved into a residential care home. Tears were shed on their last day in their flat, as they said goodbye to the carers. The carers had clubbed together to buy them Christmas presents, which was very kind of them, and they had chosen items which will be useful to my parents in their new home. So, thanks again for all your help.
Dave B
9th January 2018

Bluebird Care carers always go the extra mile
Thank you Bluebird for everything that you have done for me. I know other carers would treat me well however Bluebird Care carers always go the extra mile for me. I could not be happier with the service I receives and the way I am treated by all the carers.
E.P.
2nd January 2018

Comforting and supportive
I would like to express how happy I am with my main Bluebird carer. I feel she deserves recognition for how comforting and supportive she is as a carer. I am so happy with my carers, I would not be able to do without them.
Jean M
30th November 2017

I am more than happy
I am more than happy with everything and I would not want anyone other than Bluebird taking care of my wife. I can have a laugh with the carers when they come and they give me time to have a little break. There is nothing to improve on as a service as I thing the carers are doing a great job.
Dave P
28th November 2017

The service is excellent
I enjoy having care from Bluebird. I think the service is excellent and would not want to change it at all. I am completely happy with all my carers and they are always supportive and take great care in ensuring that I am happy.
Michael G
12th October 2017

I really look forward to the carers coming
I am happy with my Bluebird carers, they keep me going and always cheer me up. When the carers come to provide care they always ask how I am and how my family are and this makes the care personal for me. This is because the carers see so many different customers but they always remember things for individuals and what they like. I wouldn’t want anything to change with how my care is now, I really look forward to the carers coming and we always have a laugh together.
Emily B
12th October 2017

Excellent Service
I just wanted to express how much I have enjoyed having my care by Bluebird. The service is excellent and I wouldn't want to change it at all. I am completely happy with all of my carers and they are always supportive and take great care in ensuring I'm happy.
M G
11th October 2017

Bluebird Care
We are happy with the carers approach to working with our son. She creates a good atmosphere for him and introduces him into doing new things such as going to different places and doing different things such as cooking in his calls. I like the support Bluebird Care give to my son and the positivity the carers has brought to the calls.
Ann B
20th September 2017

There is continuity with Mum and the same carers
I am very happy with the care you are providing for Mum. The best thing about Bluebird is the fact that there is continuity with the carers that see her and they are brilliant. The carers interact well with her and have made her feel comfortable accepting care. I do appreciate the fact that I can phone the office and any worries or concerns are always dealt with immediately. I am very happy with the service.
Sarah E
8th September 2017

Carers are encouraging and supportive
Thank you to the carers for everything that they have done in the time that that I been with you. I am a lot more independent now so no longer need your care. The staff members that looked after me were kind, caring and understanding. One of our carers was a 'ray of sunshine' and another carer was an 'asset to our firm'. I liked the fact that your carers are encouraging and more like friends instead of carers as we had such laughs together. I would highly recommend Bluebird Care and thank you for everything.
LT
8th September 2017

Very happy with Bluebird
I am very happy with Bluebird and the care provided for my Mum. The best thing about Bluebird is the fact we keep continuity with the carers that see her and they are brilliant. They interact well with her and have made her feel comfortable accepting care. I like the fact that I can always phone the office and any worries or concerns are always dealt with immediately. I am very happy with the service.
Sarah E
5th September 2017

I am very happy with the Bluebird carers
I am very happy with the Bluebird carers and the times they come in to see me. It is nice to know someone is coming to see me even though my husband is at home, it is nice to have different faces to talk to. Overall I am pleased with everything.
E.M.P.
1st August 2017

All the carers have been lovely
All the carers have been lovely, they manage to brighten up my day and make me laugh when they come to call. The new carers are getting along well also. Overall I am happy with everything.
Emily B
13th July 2017

Brokerage Support Officer (Health and Care)
I find Bluebird a very professional agency to deal with, they communicate well and will always try to help out with any packages I am trying to source. I have received very positive feedback from social workers and they are happy to accept offers of care. The office co-ordinators work very hard to ensure the best care is delivered and I have regular contact with the Director to discuss packages. Any problems have been easily and quickly rectified creating an honest and transparent relationship. They are also very accommodating with any urgent packages I am trying to source.
Jamie McLaren
15th June 2017

I love having Bluebird Carers
I love having the Bluebird Carers come to my home as I love everyone's different personalities, I can chat with them. The best part about my care is the company it gives me.
N.B.
8th June 2017

Carers do an amazing job
My care is the best at the moment as I am happy with my rota every week. All the carers that visit me do an amazing job to make sure I am happy and that everything is done.
Nancy B
8th June 2017

Cannot thank the carers enough
Cannot thank the carers enough for the level of support they have given not only to my father but to the family as well. The carers are always so respectful and treat my father so well.
Jim C
8th June 2017